Starbucks Team Leader
1 week ago
About Macy's:
Macy's has been a cornerstone of American retail for over 160 years, recognized for its commitment to fashion, value, and community engagement. As we evolve, we are excited to integrate the culinary arts into our retail experience, enhancing the way customers enjoy their shopping.
Position Summary:
The Starbucks Team Leader plays a crucial role in ensuring a seamless, professional, and profitable Starbucks operation while adhering to all company protocols.
Key Responsibilities:
- Ensure compliance with Food Division Standards and Best Practices.
- Oversee daily operations and maintain accountability for sales, expenses, and profitability.
- Guarantee that the team prepares and presents beverages and food items according to Starbucks standards.
- Implement Starbucks merchandising and product presentation guidelines.
- Conduct regular quality checks to uphold food standards.
- Serve as a positive role model in customer service and sales techniques.
- Foster strong relationships with store management.
- Provide ongoing training, feedback, and motivation to team members to enhance performance and satisfaction.
- Maintain exemplary grooming and professional appearance standards.
- Ensure compliance with safety, sanitation, and equipment care standards as mandated by health regulations.
- Manage scheduling and payroll to optimize productivity and customer satisfaction.
- Utilize sales forecasts and reports to meet financial goals.
- Assist in the preparation and production of menu items.
- Handle ordering and receiving of supplies based on operational needs.
- Ensure timely payment of invoices in accordance with vendor agreements.
- Conduct regular inventory checks to maintain food and beverage cost targets.
- Perform additional duties as required.
Qualifications:
- High School Diploma or equivalent is required.
- 1-2 years of relevant experience preferred.
- Ability to interpret safety and operational documents.
- Flexible availability to work retail hours, including evenings and weekends.
Physical Requirements:
- Ability to walk, stand, communicate, reach, crouch, and climb as needed.
- Frequent use of technology and equipment necessary for job functions.
- Capability to lift and move items up to 25lbs.
This position may offer performance-based incentives and benefits such as 401k, medical, vision, dental, life, and disability insurance options, along with paid time off and holidays. Eligibility may vary based on location and employment status.
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