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PANDORA Sales Leader

2 months ago

Brea, California, United States Ben Bridge Jeweler, Inc. Full time

PANDORA Key Holder / Sales Associate

Company Overview

Ben Bridge Jeweler, a proud subsidiary of Berkshire Hathaway, has been a trusted name in the jewelry industry for over a century. With a network of seventy-five locations across the United States and British Columbia, we are dedicated to providing our customers with exceptional jewelry that tells a story and creates lasting memories.

Position Overview

The Key Holder role is essential in achieving our sales objectives through the effective management of store operations and customer interactions. This position involves taking on leadership responsibilities as assigned by the Store Managers and Assistant Store Managers.

Key Responsibilities

  • Guide and mentor team members to enhance their selling capabilities.
  • Serve as the acting manager during scheduled shifts, addressing customer service needs and operational tasks.
  • Consistently meet or surpass financial, operational, and visual merchandising goals.
  • Drive sales through the development of strong client relationships.
  • Assist in the overall management of retail store operations.
  • Foster a collaborative and trustworthy environment among colleagues, customers, and management.

Minimum Qualifications

  • A minimum of one year in retail sales management or customer service, or two years in a leadership role within a sales or office environment.
  • Experience in a branded retail setting.
  • Proficient in MS Office applications (Word, Excel, Outlook).
  • Demonstrated excellence in customer service.
  • Strong written and verbal communication skills.
  • Ability to manage multiple tasks and coordinate various projects.
  • Proven problem-solving skills with diverse teams.
  • Understanding of business metrics and performance indicators.

Work Schedule and Benefits

This position offers flexible scheduling to accommodate peak sales periods. Eligible employees will receive health and welfare benefits, including a sales bonus, monthly incentives, and employee merchandise discounts. Additional benefits include paid training, paid time off for vacations and holidays, and a 401(k) plan with company matching.

Ben Bridge Jeweler is committed to fostering a diverse and inclusive workplace. We are an Equal Employment Opportunity and Affirmative Action employer, and we do not discriminate based on any protected characteristics.