Medical Office Coordinator

2 weeks ago


Mount Airy, North Carolina, United States ExpressCare Urgent Care Full time
Job Summary

We are seeking a highly skilled and detail-oriented Medical Receptionist to join our team at ExpressCare Urgent Care Center. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities:

  • Answer and direct phone calls, register patients, and greet patients in a professional and courteous manner.
  • Verify patient information, maintain confidentiality, and comply with HIPAA regulations.
  • Perform administrative tasks, including data entry, mail distribution, and faxing.
  • Collect and process patient payments, including co-pays and outstanding balances.
  • Assist clinical staff as needed and perform other duties as assigned.

Requirements:

  • Medical Receptionist certification, preferred.
  • Customer service experience and exceptional demeanor.
  • Ability to work in a fast-paced environment, multitask, and maintain accuracy.
  • Excellent written and verbal communication skills.
  • Ability to work 12+ hour shifts, including weekends and holidays.

Work Environment:

Our centers are open 7 days a week, and all full-time employees work 3 shifts per week in their marketed area. We offer a dynamic and supportive work environment, with opportunities for growth and development.


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