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Community Leader

2 months ago

New Haven, Connecticut, United States Imperiall, Inc. Full time
About Imperiall, Inc.

Imperiall, Inc. is a commercial cleaning company that provides high-quality services to corporate, education, industrial, and medical customers. Our mission is to cultivate a community that inspires individuals to live fulfilling lives and positively impact those around them.

Job Summary

We are seeking a Community Leader to join our Operations Team. The successful candidate will be responsible for leading a team of Specialists, coordinating accounts, and ensuring the completion of contracted cleaning services at our partners' facilities.

Key Responsibilities
  • Lead a team of Specialists to create a collaborative and positive work environment
  • Coordinate accounts and ensure the completion of contracted cleaning services
  • Empower and train team members to maximize results
  • Cultivate a strong organizational culture
  • Visit accounts frequently to perform inspections, bring supplies, and address situations
  • Create work schedules for Specialists and assign duties
  • Assign Shifts and Tasks to Specialists on our company app
  • Cover for absent Specialists or open positions
  • Control daily labor hours for each building
  • Understand the scope of work for each account and ensure compliance
  • Provide thorough training sessions for new and current Specialists
  • Ensure compliance with company policies and operational guidelines
  • Perform daily meetings with the Operations Leader
  • Create and document Specialists' schedules
  • Take full responsibility for company property
  • Be mindful of time management while on shift
  • Ensure proper dress code
  • Follow and reinforce all safety procedures
Requirements
  • Cultural Match: Our organizational culture is our most important asset. Our people are always in the first place, and the Community Leader must cherish and promote it at all costs.
  • Communication: You must be able to deliver clear and complete messages to the community members.
  • Leadership Skills: True leaders are not self-entitled and individualistic. You must always put your community member's needs before your own.
  • Listening Skills: A true leader knows the power of listening.
  • Detail-Orientation: The details make an enormous difference in the daily routine.
  • Care: A true leader cares about people.
  • Trustworthiness: Our culture exists because of mutual trust amongst the community.
  • Kindness: Always put other people's needs first.
  • Systematic Profile: Systems exist for a reason.
  • Responsibility: This is a demanding position that requires dedication and consistency.
  • Respect: People deserve to be respected both as professionals and as human beings.
  • Ability to perform well under pressure: You will be dealing with different scenarios and personalities on a daily basis.
  • Speaking Spanish is a must: Most of our community members speak Spanish, so we must be able to communicate effectively with them.
  • Computer Skills: We work with multiple software to increase our efficiency and diminish time spent on manual tasks.
  • High-Standard Consistency: In order to achieve results, we must be consistent in developing the team development, following the system, and ensuring high-quality standards.
  • Organization Skills: Plans, organizes, schedules, and budgets in an efficient, productive manner.
  • Driving: Frequent visits to partner's facilities are a must.
What We Offer
  • Full-time position
  • Opportunity to exercise leadership, exceptional listening, empathy, and care toward the community
  • Opportunity to enter the amazing commercial cleaning industry
  • Fulfillment of coordinating a professional and competent Operations team
  • Exciting career in a dynamic company
  • Self-development and growth opportunities: We invest in our people
  • Warm and welcoming organizational culture and wonderful work environment
  • Compensation and benefits package
How to Apply

Apply today and initiate your journey as a proud member of the Imperiall, Inc. team.