Insurance Service Representative

21 hours ago


Myrtle Beach, South Carolina, United States Big I South Carolina Full time

About Us

Big I South Carolina is a leading trade association of property and casualty insurance agents, representing the interests of small business owners who sell all types of insurance. Our members are dedicated to providing exceptional service to their clients and are committed to staying up-to-date with the latest industry developments.

Job Summary

We are seeking a highly motivated and customer-focused Insurance Service Representative to join our team. As a key member of our sales team, you will be responsible for providing personalized insurance solutions to our clients, building strong relationships, and driving business growth.

Key Responsibilities

  • Actively shop client renewal accounts to ensure we are providing updated coverage and the best rates available.
  • Demonstrate active listening, rapport building, empathy, and solutions-focused problem-solving when engaging with customers.
  • Create and advise personalized insurance proposals based on client needs.
  • Provide professional consultations with clients for their service needs.
  • Effectively identify other needs in client conversations and connect with other departments to assist.
  • Identify claims situations and address with empathy, urgency, and solutions-focused problem-solving for our clients.
  • Retain continuous awareness of workflow and keep activity notations in compliance with agency procedures.
  • Frequently replenish job-specific knowledge and apply it on the field.
  • Follow and apply policies and procedures for sales, notation, and follow-up processes.

Requirements

  • Good comprehension of insurance products and coverages. Preference to Independent Agent experience.
  • Ability to work with computers and basic knowledge of Excel, Word, and Outlook.
  • Excellent skills in communication, active listening, solutions-focused problem-solving, and rapport building.
  • Experience in delivering client-focused solutions and creating long-lasting relationships to solidify retention and generate multi-line referrals.
  • Ability to collaborate and work together as a team.
  • Ability to take initiative, be proactive, and be solutions-focused for clients.
  • Have a coachable attitude.

About Our Team

We are a team of courteous and helpful professionals who strive to be better every day. We ask questions, solve problems, and are flexible. We act with urgency and are committed to providing exceptional service to our clients.

Your Future as an Insurance Agent Starts Here

If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place Working with a Big I South Carolina member agency is a great career choice. With an upcoming worker shortage in the insurance industry, the demand for insurance professionals is growing every day.



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