Customer Service Representative
4 days ago
**Job Summary**
Beach Holidays, LLC is seeking a highly skilled and customer-focused Customer Service Representative to join our team as a Reservations Agent and Guest Services Clerk. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.
Key Responsibilities:
- Provide excellent customer service to guests via phone, email, and in-person
- Process reservations and manage room assignments
- Assist with guest inquiries and resolve issues in a timely and professional manner
- Work collaboratively with other departments to ensure a smooth guest experience
- Participate in ongoing training and development to stay up-to-date on company policies and procedures
Requirements:
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to work in a fast-paced environment and adapt to changing situations
- Excellent communication and problem-solving skills
- Ability to work a flexible schedule, including evenings and weekends
Benefits:
- Competitive hourly rate of $17.25 to $17.75
- Season-end bonus of $0.50 per hour
- Annual pay increase
- Up to 6 weeks of annual vacation
- Major medical and supplemental insurance plans
- 401(k) plan
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