Front Desk Representative

5 days ago


Arlington, Virginia, United States Residence Arlington Full time
Job Summary:

We're seeking a skilled Front Desk Agent to join our Residence Arlington team. As the first point of contact for our guests, you'll be responsible for providing exceptional customer service and ensuring a seamless stay experience.

Key Responsibilities:

  • Registering guests and handling check-ins and check-outs with a smile
  • Providing information on hotel services, facilities, and local attractions
  • Responding to guest inquiries and resolving issues in a timely manner
  • Maintaining accurate records and managing front desk operations
  • Collaborating with fellow associates to ensure excellent guest satisfaction

Qualifications:

  • A high school diploma or equivalent required; college coursework in hospitality or a related field preferred
  • Previous experience in a hotel or customer service role an asset
  • Possess excellent communication and problem-solving skills
  • Demonstrate a positive attitude and enthusiasm for delivering exceptional guest experiences

About Us:

At Residence Arlington, we're committed to providing a warm and welcoming environment for our guests. Our all-suite hotel features free WiFi, separate spaces for sleeping, working, and relaxing, and fully equipped kitchens. We're located in the heart of Arlington, Texas, just minutes from AT&T Stadium, Globe Life Park, and other popular attractions.



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