Front Desk Agent
3 days ago
Are you passionate about serving others? If so, we invite you to become a part of our front desk team, the heart of our hotel where most guest interactions occur. Your role is vital in shaping our guests' overall experience. At our hotel, we value and respect everyone. If you are proactive, enthusiastic, and responsible, this role is perfect for you Whether you are starting or advancing your career in the hotel industry, we would love to meet you
As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a smooth check-in process, offering local insights, and paying attention to details that ensure a seamless stay. Your warm welcome and attentive service will leave a lasting impression on our guests. This position will commence in January 2025
Overview
Front Desk Agents play a crucial role in guest services, ensuring a positive impression of the hotel. They handle room reservations, provide information and services to guests, and process payments.
Essential Functions
•Guest Check-In/Out: Efficiently check guests in and out according to hotel and brand standards.
•Guest Information: Inform guests about hotel facilities, policies, and procedures. Provide local tourist information.
•Phone Management: Operate the hotel phone system, transfer calls, and accurately take messages.
•Reservations: Manage guestroom reservations, including taking, modifying, and canceling bookings.
•Guest Inquiries: Address guest inquiries, requests, and complaints, coordinating with other departments as needed.
•Cashier Duties: Handle cashier tasks, and posting charges to guest accounts.
•Maintenance Coordination: Notify housekeeping and maintenance of any reported issues with guestrooms or hotel grounds.
•Security Procedures: Follow in-house procedures to ensure the security of guests and employees, and be familiar with emergency procedures.
•Front Office Cleanliness: Maintain the cleanliness and organization of the Front Office area.
Additional Responsibilities
•Flexible Scheduling: The hotel operates 24/7. Employees may need to work shifts outside their preferred or usual hours to meet business demands.
•Policy Adherence: Adhere to all work rules, procedures, and policies established by the hotel, including those in the employee handbook.
Skills and Abilities
•Communication: Strong communication and interpersonal skills.
•Stamina: Ability to stand for extended periods.
•Adaptability: Ability to work in a fast-paced environment.
•Composure: Maintain control and exhibit good judgment in difficult situations
Benefits and Perks
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts. and MORE Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify
We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you Apply today and be a key player in creating memorable moments for our guests.
-
Front Desk Agent
2 weeks ago
Arlington, Virginia, United States Loews Hotels Full timeFront Desk Agent Live By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers ballpark and Dallas Cowboys Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and...
-
Front Desk Agent
4 weeks ago
Arlington, Virginia, United States Loews Hotels Full timeFront Desk Agent Live By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers ballpark and Dallas Cowboys Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and...
-
Hotel Front Desk Agent
2 days ago
Arlington, Virginia, United States Comfort Suites Arlington - Entertainment District Part timeJob Description Job Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our...
-
Hotel Front Desk Agent Ft Pt
2 weeks ago
Arlington, Virginia, United States Comfort Suites Arlington - Entertainment District Full timeWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. We have full time and...
-
Front Desk Agent
22 hours ago
Arlington, Virginia, United States Aimbridge Hospitality Full timeJob Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and...
-
Front Desk Agent
4 weeks ago
Arlington, Virginia, United States Aimbridge Hospitality Full timeJob SummaryFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and...
-
Front Desk Agent
2 weeks ago
Arlington, Virginia, United States Loews Hotels Full timeLive By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers' ballpark and Dallas Cowboys' Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that...
-
Front Desk Team Member
4 weeks ago
Arlington, Virginia, United States Aimbridge Hospitality Full timeAbout UsAimbridge Hospitality is a global leader in third-party hotel management. We have a growing portfolio of over 1,550 hotels across the United States and 22 countries worldwide.Our BenefitsWe offer a competitive benefits package to our full-time employees, including medical, dental, and vision coverage, short-term and long-term disability income, term...
-
Front Desk Sales Associate
2 days ago
Arlington, Virginia, United States Massage Envy Full timeOverviewPosition OverviewThe Front Desk Associate (FDA) at PCRK Group plays a crucial role in ensuring an exceptional customer experience from the moment a guest walks through our doors. As the first point of contact, the FDA is responsible for creating a welcoming environment, managing appointment bookings, and providing information about our services and...
-
Front Desk Associate
5 days ago
Arlington, Virginia, United States H&R Block Full timeWe are seeking a Front Desk Associate to join our team at H&R Block. In this role, you will be responsible for greeting clients and providing a positive first impression of our company.As a Front Desk Associate, you will work closely with clients to answer questions and resolve issues. You will also maintain the front desk area, including answering phones,...
-
Front Desk Receptionist
37 minutes ago
Arlington, Virginia, United States REMAX Full timeRE/MAX is seeking a highly skilled Front Desk Administrative Coordinator to join our team. The successful candidate will be responsible for managing front desk operations, which include answering a multi-line switchboard, distributing mail/packages/faxes, and notifying clients of incoming faxes/packages/etc.Job Requirements:Experience in front desk...
-
Front Desk Clerk
1 week ago
Arlington, Virginia, United States Concord Hospitality Enterprises Company Full timeAs a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service Clerk, Front Desk, Hospitality
-
Front Desk Supervisor
4 weeks ago
Arlington, Virginia, United States Donohoe Companies Full timeWe are looking for a Front Desk Supervisor that is passionate about serving others to join and help lead our front desk team. The front desk team is the center of the hotel where most interactions with guests take place. Your role is critical to our guests' overall experience. At Residence Inn Arlington Rosslyn, we cherish and treat everyone with respect. If...
-
Front Office Agent
3 weeks ago
Arlington, Virginia, United States Loews Hotels Full timeFront Office Agent Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort...
-
Front Desk Supervisor
2 weeks ago
Arlington, Virginia, United States Courtyard Arlington Full timeJob Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...
-
Front Desk Team Lead
4 days ago
Arlington, Virginia, United States Donohoe Companies Full timeJob OverviewWe are seeking a highly skilled Front Desk Supervisor to join our team at Residence Inn Arlington Rosslyn. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a smooth check-in experience for our valued guests.ResponsibilitiesSupervise the operations of the Front Desk, maintaining...
-
Front Desk Manager/Supervisor 2025
4 weeks ago
Arlington, Virginia, United States Donaldson Run Recreation Association Inc Full timeFront Desk Manager/SupervisorQualifications Ability to work 4-5 shifts per week for the season at DRRA May-Sept Ability to work preseason setup Excellent verbal and written communication skills for interaction with the membership Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) Minimum age of 18 years old....
-
Front Desk Supervisor
2 weeks ago
Arlington, Virginia, United States Aimbridge Hospitality Full timeJob Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: + At least 2 to 3 years of...
-
Night Audit/Front Desk
3 weeks ago
Arlington, Virginia, United States Aramark Full time**Job Description** Night Auditor - Front Desk Agent is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. The Front Desk Lead Worker may be responsible for oversight or delegation of responsibilities within the guest services operation. Essential...
-
Front Desk Clerk
4 weeks ago
Arlington, Virginia, United States LM Arlington Full timeFront Desk & Guest Care We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...