Front Desk Associate

4 days ago


Arlington, Virginia, United States Fitness Connection Full time
Job Details

Job Location
1409-Arlington - Arlington, TX

Description

POSITION SUMMARY

Are you passionate about a fit lifestyle and making everyone around your feel welcome? Are you looking for somewhere that will allow you to grow your passion for both while giving you the opportunity to grow your career? Fitness Connection is hiring for our Front Desk Hospitality team. As a Front Desk teammate at Fitness Connection, you will directly impact the experience of our Club Members and Guests every single day Our Front Desk team creates the energetic and fun environment Fitness Connection is known for, as provided outstanding hospitality and service to ensure that every member feels welcome and important. Your energy, passion, and heart to serve those around you make you perfect for this incredible opportunity.

Qualifications

YOUR DAY TO DAY

FRONT DESK HOSPITALITY

Connecting with our Members and Guests is the highest priority. Every person gets an EPIC greeting and a genuine farewell.
  • Engage all Members/Guests with EPIC greetings & farewells
  • Check each member into the gym using proper check-in procedures
  • Register all guests into the gym using proper registration procedures
  • Answer the telephone promptly with appropriate Fitness Connection verbiage
  • Assist with routing Telephone Inquiries (TI) appropriately
  • Ensure that guests and appointments are directed to the appropriate Fitness Consultant (FC) in a prompt, professional manner
  • Serve as a initial point of contact and communication hub for members, guests and teammates
PROSHOP PRO

We offer incredible drinks, snacks, supplements, and FitCo gear to improve our members' nutrition and their style
  • Promote and sell drinks, bars, supplements and merchandise
  • Meet/ exceed daily and monthly pro shop goals
  • Stock & organize retail offerings as needed
  • Assist with any other operational duties as requested by management
  • Learn about consumable and retail products sold in your location
  • Ensure ProShop area is maintained and monitored throughout the shift
  • Accurately use POS & money handling procedures
MEMBER & CLUB SERVICES

Ensuring that every member experiences the best that Fitness Connection has to offer over the course of their membership drives our day-to-day
  • Complete Member & Guest check-ins and basic Member account inquiries
  • Monitor check-ins to identify delinquent accounts, collect balances and update Member information.
  • Notify a member of club management if Member assistance escalation is needed Keep front desk & entryway neat, clean, & organized
  • Complete opening & closing duties as needed
  • Complete regular club cleaning routines as needed
  • Report any incidences in a timely manner
  • Maintain a positive relationship with the entire club team
  • Support other teammates in achieving their goals
  • Adhere to all company policies and procedures
REQUIREMENTS
  • High School Diploma/GED preferred.
  • Previous experience in Hospitality/Customer Service preferred.
  • Must be able to understand and follow verbal and written instructions and effectively communicate.
  • Must be able to interpret business communications including personal training contracts and pricing packages.
  • Teammate must have excellent verbal and written English language communication skills.
  • Physical demands include, but are not limited to bending, squatting, jumping, running, reaching, walking, hopping, spinning, and kicking and the ability to lift 50 pounds.
  • The ability to move freely in and around obstacles common in gyms. Teammate must be able to move quickly from one work area to another at a moments' notice.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our Front Desk teammates will be enrolled in our EPIC Training Program and expected to successfully complete the program within a designated time frame. Completion of the coursework will require the ability to perform basic math, reading, system technology, and communication skills. Completion of the EPIC Training Program results in a thorough understanding of Fitness Connection's membership system, supplement product knowledge, basic personal training benefits, and other club systems. Front Desk teammates will be expected to apply these skills following training completion.

ABOUT FITNESS CONNECTION

Fitness Connection is a full-service, all-inclusive health club that is quickly expanding with more than 40 locations in North Carolina, Nevada and Texas. We believe in providing an epic fitness experience to all, including under-served communities. That's how we achieve our mission: to change lives by making a healthier lifestyle more accessible. Amenities available to all members include Group Classes in a premiere Group Fitness Studio, a designated Group Cycling Studio, a turf training area with a functional training rig, full-size basketball courts, men and women's locker rooms complete with saunas, and a kid's club with tablets, a mini basketball court and theater, and more.

Fitness Connection is committed to principles of equal opportunity for all applicants and Teammates. The company will make reasonable accommodations for the known physical or mental disability or known medical condition of a Teammate or applicant, consistent with its legal obligations. The company also wishes to participate in a timely, good faith, interactive process with any disabled Teammate or applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodation. Teammates and applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek or occupy by contacting the People Team at dallashr@ fitnessconnection.com.

  • Arlington, Virginia, United States H&R Block Full time

    We are seeking a Front Desk Associate to join our team at H&R Block. In this role, you will be responsible for greeting clients and providing a positive first impression of our company.As a Front Desk Associate, you will work closely with clients to answer questions and resolve issues. You will also maintain the front desk area, including answering phones,...


  • Arlington, Virginia, United States Fitness Connection Full time

    About Us:Fitness Connection is a dynamic and growing health club chain with over 40 locations across North Carolina, Nevada, and Texas. We pride ourselves on providing a unique and personalized fitness experience for our members and guests, focusing on building strong relationships and fostering a sense of community within our clubs.Job Summary:We are...


  • Arlington, Virginia, United States Massage Envy Full time

    OverviewPosition OverviewThe Front Desk Associate (FDA) at PCRK Group plays a crucial role in ensuring an exceptional customer experience from the moment a guest walks through our doors. As the first point of contact, the FDA is responsible for creating a welcoming environment, managing appointment bookings, and providing information about our services and...


  • Arlington, Virginia, United States Massage Envy Full time

    About the RoleWe are seeking a highly skilled Front Desk Associate to join our team at PCRK Group. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to multitask and manage a busy front desk efficiently.Job DescriptionThis position is responsible for creating a welcoming environment for guests, managing...


  • Arlington, Virginia, United States NFC Amenity Management Full time

    Job Description Job Description [For best results, please make sure that your resume is up to date with your current contact information; and that you submit an application with your resume.]The pay is $18.00 per hour.WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing...

  • Front Desk Clerk

    4 weeks ago


    Arlington, Virginia, United States LM Arlington Full time

    Front Desk & Guest Care We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...

  • Front Desk Associate

    2 weeks ago


    Arlington, Virginia, United States Stretch Zone Full time

    Health, Wellness and Fitness ProfessionalsCompensation / Perks: High-energy atmosphere Career growth opportunities Continuing education opportunities Employment Type: Front Desk Associate Are you seeking a position that allows you to use your administrative and customer service skills to make a difference in the lives of others? Do you also want to gain...


  • Arlington, Virginia, United States Donaldson Run Recreation Association Inc Full time

    Front Desk Manager/SupervisorQualifications Ability to work 4-5 shifts per week for the season at DRRA May-Sept Ability to work preseason setup Excellent verbal and written communication skills for interaction with the membership Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) Minimum age of 18 years old....

  • Front Desk Receptionist

    36 minutes ago


    Arlington, Virginia, United States REMAX Full time

    RE/MAX is seeking a highly skilled Front Desk Administrative Coordinator to join our team. The successful candidate will be responsible for managing front desk operations, which include answering a multi-line switchboard, distributing mail/packages/faxes, and notifying clients of incoming faxes/packages/etc.Job Requirements:Experience in front desk...

  • Front Desk Clerk

    1 week ago


    Arlington, Virginia, United States Concord Hospitality Enterprises Company Full time

    As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service Clerk, Front Desk, Hospitality

  • Front Desk Supervisor

    4 weeks ago


    Arlington, Virginia, United States Donohoe Companies Full time

    We are looking for a Front Desk Supervisor that is passionate about serving others to join and help lead our front desk team. The front desk team is the center of the hotel where most interactions with guests take place. Your role is critical to our guests' overall experience. At Residence Inn Arlington Rosslyn, we cherish and treat everyone with respect. If...

  • Front Desk Supervisor

    2 weeks ago


    Arlington, Virginia, United States Courtyard Arlington Full time

    Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...


  • Arlington, Virginia, United States Donaldson Run Recreation Association Inc Full time

    Front Desk AttendantQualifications Minimum age of 16 years old. Ability to work 304 shifts a week from May to September. Verbal and written communication skills for interaction with members. Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel). ResponsibilitiesGreet memberstheir guests in a friendly, attentive, and...


  • Arlington, Virginia, United States Donaldson Run Recreation Association Inc Full time

    Front Desk AttendantQualifications Minimum age of 16 years old. Ability to work 304 shifts a week from May to September. Verbal and written communication skills for interaction with members. Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel). ResponsibilitiesGreet memberstheir guests in a friendly, attentive, and...

  • Front Desk Supervisor

    2 weeks ago


    Arlington, Virginia, United States Aimbridge Hospitality Full time

    Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: + At least 2 to 3 years of...


  • Arlington, Virginia, United States Stretch Zone Full time

    Role DescriptionThe ideal candidate will be a friendly and efficient Front Desk Associate who can effectively communicate with clients and team members.Company OverviewAt Stretch Zone, we strive to improve client well-being through innovative techniques and a supportive environment.Essential TasksEnsure smooth day-to-day operations by maintaining accurate...


  • Arlington, Virginia, United States Aimbridge Hospitality Full time

    About UsAimbridge Hospitality is a global leader in third-party hotel management. We have a growing portfolio of over 1,550 hotels across the United States and 22 countries worldwide.Our BenefitsWe offer a competitive benefits package to our full-time employees, including medical, dental, and vision coverage, short-term and long-term disability income, term...


  • Arlington, Virginia, United States Donohoe Companies Full time

    Job OverviewWe are seeking a highly skilled Front Desk Supervisor to join our team at Residence Inn Arlington Rosslyn. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a smooth check-in experience for our valued guests.ResponsibilitiesSupervise the operations of the Front Desk, maintaining...


  • Arlington, Virginia, United States Orangetheory Full time

    **Job Summary**We're seeking a highly organized and detail-oriented individual to join our team as a Sales Associate. In this role, you will be responsible for managing front desk operations, selling memberships, and providing exceptional customer service to our members.**Key Activities:**Process transactions and manage membership sales.Respond to member...

  • Front Desk Agent

    3 days ago


    Arlington, Virginia, United States Donohoe Companies Full time

    Join Our Front Desk Team at Residence Inn Arlington Are you passionate about serving others? If so, we invite you to become a part of our front desk team, the heart of our hotel where most guest interactions occur. Your role is vital in shaping our guests' overall experience. At our hotel, we value and respect everyone. If you are proactive, enthusiastic,...