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Senior Guest Services Manager

2 months ago

Hayward, Wisconsin, United States Marketplace Foods Full time

Job Summary:

We are seeking a highly skilled and experienced Senior Guest Services Manager to join our team at Marketplace Foods. As a key member of our leadership team, you will be responsible for overseeing the overall leadership of our cashier, baggers, bookkeepers, and customer service desk team members.

Key Responsibilities:

  • Provide exceptional customer service and lead by example to ensure a positive guest experience.
  • Coach, mentor, train, and develop employees to achieve their full potential and meet business objectives.
  • Work collaboratively with the management team to achieve business goals and objectives.
  • Organize, order, and maintain inventory to ensure efficient operations.
  • Assist with the hiring and onboarding of new employees.

Requirements:

  • Must be at least 18 years of age.
  • Previous retail/customer service experience preferred.

What We Offer:

  • A dynamic and fast-paced work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.
  • A fun and supportive team environment.

About Us:

Marketplace Foods is a leading grocery retailer in the Midwest, offering a wide range of products and services to our guests. We are committed to providing exceptional customer service and creating a positive work environment for our employees.