VIP Host
2 weeks ago
At Sevenwinds Casino, Lodge and Conference Center, we are seeking a highly skilled and experienced VIP Host to join our team. As a VIP Host, you will be responsible for delivering exceptional service to our high-end guests, ensuring their experience is nothing short of exceptional.
Key Responsibilities:- Develop and maintain relationships with VIP guests through personalized interactions and tailored experiences.
- Utilize upscale sales techniques to invite guests to participate in casino promotions and special events.
- Stay up-to-date on all casino promotions and events to provide guests with the best possible experience.
- Anticipate and respond to guest needs, ensuring seamless and memorable experiences.
- Collaborate with other departments to provide a cohesive and high-end experience for guests.
- Establish and lead VIP events, both on and off property, to create unforgettable experiences for our guests.
- Handle difficult situations with poise and professionalism, ensuring guest satisfaction.
- Bachelor's degree in marketing or a hospitality-related field, or equivalent experience.
- Minimum of five years of experience in a guest service capacity, preferably in a casino or hospitality setting.
- Excellent interpersonal, communication, and problem-solving skills.
- Ability to think independently and make decisions to maximize customer service experience and program profitability.
- Proficiency with Point-of-Sale systems.
- Exceptional guest service skills and a systematic and process-oriented mindset.
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VIP Host
4 weeks ago
Hayward, Wisconsin, United States Sevenwinds Casino Lodge and Conference Center Full timeJob Title: VIP HostJob Summary: We are seeking a highly skilled and experienced VIP Host to join our team at Sevenwinds Casino, Lodge and Conference Center. As a VIP Host, you will be responsible for delivering exceptional guest service to our high-end players, building relationships, and driving revenue growth through upscale sales techniques and...
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VIP Host
5 days ago
Hayward, Wisconsin, United States Sevenwinds Casino Lodge and Conference Center Full timeJob Title: VIP HostAt Sevenwinds Casino, Lodge and Conference Center, we are seeking a highly skilled and experienced VIP Host to join our team. As a key member of our marketing department, you will be responsible for delivering exceptional service to our VIP guests, driving revenue growth, and advancing our Vision/Mission Statement.Key...