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Client Relations Specialist

2 months ago

Mansfield Center, Connecticut, United States Anthony Raggi - State Farm Agent Full time
Job Overview

Position Summary:
Are you a personable individual with a passion for assisting clients? If so, a role with Anthony Raggi - State Farm Agent could be the perfect fit for you. Our agents specialize in marketing a range of insurance and financial service products.

Key Responsibilities:

  • Build and nurture customer relationships, ensuring timely follow-ups.
  • Deliver prompt, accurate, and courteous customer support, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Exhibit a strong work ethic, demonstrating a commitment to excellence on a daily basis.

What We Offer:

  • Potential hiring bonus of up to $1,000.
  • Group Life and Disability Insurance Benefits.
  • 401K retirement plan.
  • Competitive salary with commission and bonus opportunities.
  • Comprehensive health benefits.
  • Paid time off for vacations and personal/sick days.

Work Schedule:
This is an in-office position requiring 34 hours per week. The selected candidate will typically work four days a week, with occasional evening and weekend shifts to meet operational demands.

Qualifications:

  • Preferred graduation from an accredited college or university, or equivalent experience in sales or customer service.
  • Strong interpersonal and communication skills, both written and verbal.
  • Detail-oriented and self-motivated with excellent organizational abilities.
  • Proactive in resolving issues and dedicated to providing exceptional customer service.
  • Familiarity with various computer applications, especially Windows.
  • Ability to work collaboratively in a team environment and manage multiple tasks effectively.
  • Must be able to obtain Property and Casualty and Life and Health licenses.
  • Completion of courses on ethical and customer-centered sales practices is required.
  • Commitment to staying updated on product changes, licensing, and ongoing education.

If you are driven to achieve success and envision yourself in this role, we encourage you to consider this opportunity.