Customer Service Representative

4 weeks ago


Redlands, California, United States Viper Marketing Full time
Job Overview

Viper Marketing is seeking a highly motivated and entrepreneurial individual to join our team as a Customer Service Representative in the fast-paced Marketing and Client Service industry. Our firm works with renowned brands in the energy sector, promoting equity and access to community-based clean energy sources.

As a Customer Service Representative, you will collaborate with our Senior Level Sales and Client Support teams to develop skills in sales and marketing, market analysis, client engagement, and customer support. This is an entry-level position ideal for candidates with a passion for building strong client relationships and a desire to thrive in a competitive corporate environment.

Key Responsibilities:

  • Facilitate the sales process through face-to-face presentations with customers to educate them on promotions and product benefits.
  • Analyze consumer trends to identify potential customers and maximize sales opportunities.
  • Coordinate with sales, marketing, and quality control teams to exceed business objectives and track performance standards.
  • Support the optimization of promotional materials by attending client meetings to analyze product performance and identify areas for improvement.
  • Develop and execute new sales and marketing strategies to enhance the consumer experience and increase revenue.

Requirements:

  • Minimum 2 years of experience in a client-facing role.
  • Excellent interpersonal and communication skills.
  • Passion for advancing social equity and community programs.
  • Strong desire for personal development and a love of learning.
  • Initiative, critical thinking, and problem-solving skills with the ability to thrive in a fast-paced environment.


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