Insurance Customer Service Specialist
3 days ago
We are seeking a motivated and customer-focused individual to join our team as an Insurance Customer Service Specialist. As a key member of our team, you will be responsible for establishing strong relationships with customers, providing prompt and accurate service, and educating them about insurance options.
Responsibilities
- Establish customer relationships and follow up as needed
- Provide excellent customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Use a customer-focused review process to educate customers about insurance options
Requirements
- Excellent communication skills - written, verbal, and listening
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Ability to work in a team environment
- Ability to effectively relate to customers
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
Compensation and Benefits
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Simple IRA
- Growth potential/Opportunity for advancement within the agency
About the Role
This is an exciting opportunity to work with a State Farm independent contractor agent, where you will have the chance to develop your skills and build a successful career in insurance sales and customer service. If you are motivated to succeed and can see yourself in this role, we encourage you to apply.
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