Insurance Support Specialist
3 weeks ago
Job Summary
We are seeking an experienced Insurance Support Specialist to provide top-notch customer service and support to our clients. This role requires strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person.
- Process new policies, renewals, and cancellations with accuracy and efficiency.
- Maintain accurate records and documentation of customer interactions.
- Collaborate with internal teams to resolve customer issues and improve overall customer experience.
- Stay up-to-date on company policies and procedures to provide informed guidance to customers.
Requirements and Qualifications
- Minimum 2 years of experience in a customer-facing role.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong computer skills and familiarity with Microsoft Office applications.
- Professional demeanor and excellent customer service skills.
Benefits and Compensation
The estimated annual salary for this position is $65,000 - $85,000 based on experience and qualifications. In addition to competitive compensation, employees enjoy a comprehensive benefits package, including paid time off, health insurance, dental insurance, vision insurance, life insurance, and a retirement plan.
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