Quick Service Manager
1 week ago
The Quick Service Manager at Loveland Buick GMC is responsible for overseeing daily operations of the quick service department.
Ensuring efficient and effective service delivery to customers while maintaining high customer satisfaction levels is a top priority.
This is a full-time individual contributor role in the automotive industry located in Colorado.
The Quick Service Manager will receive a competitive salary ranging from $45,000 to $75,000 per year, paid semi-monthly.
In addition, this position is eligible for benefits including health insurance, dental, and vision coverage, and paid time off.
Responsibilities:- Supervise and train quick service technicians to perform oil changes, tire rotations, and other basic vehicle maintenance tasks.
- Schedule and assign work to technicians according to their skill level and availability.
- Oversee inventory management of supplies and parts in the quick service department.
- Maintain a clean and organized work area to ensure a safe and efficient work environment.
- Coordinate with the service advisor to ensure timely and accurate completion of customer work orders.
- Monitor and maintain customer satisfaction ratings and address any customer concerns or complaints.
- Collaborate with the service manager to develop and implement process improvements for the quick service department.
- Adhere to all safety procedures and company policies.
- Stay up-to-date on industry trends and best practices to continually improve the quick service department.
- High school diploma or equivalent.
- At least 2 years of experience in a quick service or automotive technician role, especially interested in Jiffy Lube, Grease Monkey, and Firestone management experience.
- Strong leadership and communication skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Excellent customer service skills.
- Proficient computer skills and experience with service management software.
- Valid driver's license and clean driving record.
- Must be able to pass a background check and drug test.
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