Customer Service and Sales Liaison
1 week ago
At Destination Pet LLC, we strive to create a community where pets and their families feel at home. As a Customer Service and Sales Liaison, you will play a vital role in ensuring our clients receive exceptional service and are well-informed about our services.
About the Role:
- This position is responsible for supporting the mission, vision, and values of Destination Pet LLC.
- The ideal candidate will have excellent communication and interpersonal skills, with the ability to effectively communicate with clients, colleagues, and management.
- We are seeking a highly motivated individual who can work independently and as part of a team to achieve sales targets and provide exceptional customer service.
- The successful candidate will have a strong understanding of customer needs and preferences, with the ability to tailor services to meet individual requirements.
- You will be responsible for managing cash transactions, including accepting payments and handling end-of-day cash balances.
- In addition, you will be required to maintain the appearance and cleanliness of public areas, ensuring a welcoming environment for clients and staff.
- Other key responsibilities include completing all required training, attending training sessions as needed, and maintaining confidentiality in all interactions.
Experience & Skills:
- A minimum of 1 year of experience in a customer-facing role or retail sales environment is essential.
- The ideal candidate will possess excellent problem-solving skills, with the ability to resolve issues quickly and professionally.
- Strong communication and interpersonal skills are crucial, with the ability to build rapport with clients and colleagues alike.
- Proficiency in operating a multi-line phone system and computer software is also required.
- Additionally, you will need to display a professional manner at all times, adhering to company policies and procedures.
Physical Demands:
- This role requires frequent standing, walking, and climbing stairs.
- You will be required to lift up to 40 pounds on a regular basis.
- Working evenings, weekends, and holidays is a requirement of this position.
- Furthermore, you must be able to handle dogs on leashes and work in an environment with exposure to disinfectant/sanitation chemicals, animal dander, and excretions.
We Offer:
- A competitive salary range of $12.00 - $14.00 per hour, depending on experience.
- Part-time health insurance, mental health support, and telehealth services.
- A dynamic and supportive work environment that fosters growth and development.
Destination Pet LLC is an Equal Opportunity Employer
We are committed to creating a workplace that celebrates diversity and inclusion, where everyone feels valued and respected. If you share our passion for delivering exceptional customer service and are excited about the opportunity to join our pack, please submit your application.
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