Customer Service Liaison
4 days ago
At Lowe's, we are committed to delivering exceptional customer experiences. As a Customer Resolution Associate, you will play a critical role in supporting our delivery operations by communicating with internal and external customers to gather feedback and insights. Your goal will be to identify areas for improvement and work collaboratively with our teams to implement solutions that enhance our customers' in-home delivery experiences.
Key Responsibilities:- Communicate with customers to understand their needs and concerns
- Assist in problem-solving and issue resolution
- Collaborate with cross-functional teams to implement process improvements
- Provide exceptional customer service and support
What You'll Bring:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
- Customer-focused mindset and passion for delivering exceptional experiences
Why Join Us:
Lowe's is a leading home improvement retailer dedicated to helping customers improve their homes and lives. We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation and benefits package.
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