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Membership Services Liaison

2 months ago


Denver, Colorado, United States RPC Company Full time
Membership Services Coordinator Role

The Membership Services Coordinator plays a vital role in ensuring the success of our membership program at RPC Company. As a key liaison between our organization and its members, this role is responsible for delivering exceptional customer service and fostering a deep connection between members and the company.

Key Responsibilities
  • Act as a central point of contact for members, responding to inquiries and providing timely support
  • Collaborate with internal and external colleagues to ensure seamless integration of membership services across all facets
  • Process new applications for member services, ensuring a smooth onboarding experience
  • Develop and implement strategies to recruit and retain members, highlighting the value and benefits of membership
  • Oversee membership renewals, ensuring a high level of customer satisfaction
  • Orient new members, providing a comprehensive introduction to the organization and its services
Requirements and Skills
  • Excellent customer service skills and a strong attitude
  • Outstanding verbal and written communication skills
  • Proficiency in Office Suite (Word, Excel, PowerPoint)
  • Ability to handle multiple tasks, projects, and priorities effectively and professionally