Operations Manager

1 week ago


Waldorf, Maryland, United States Krispy Kreme Full time

Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our team at Krispy Kreme. As a key member of our management team, you will be responsible for ensuring exceptional customer service, driving sales growth, and maintaining high standards of quality and safety.

Key Responsibilities

  • Lead by example and set the tone for exceptional customer service
  • Develop and implement strategies to drive sales growth and increase profitability
  • Ensure high standards of quality and safety in all aspects of shop operations
  • Supervise and train team members to achieve business objectives
  • Manage shop organization, inventory, and equipment maintenance
  • Collaborate with the General Manager to achieve business plan objectives

Requirements

  • High school diploma or equivalent required; some college education preferred
  • Proven experience in sales, customer service, and management
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Physical ability to lift up to 75 pounds and stand for long periods

About Krispy Kreme

Krispy Kreme is a leading global retailer of premium doughnuts and coffee. We are committed to delivering exceptional customer service and creating a positive work environment for our team members.



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