Healthcare Service Coordinator

1 week ago


Hudson, Ohio, United States PartsSource Full time
Job Description:

We are seeking a skilled Healthcare Service Coordinator to join our team at PartsSource. In this role, you will be responsible for delivering exceptional service to our customers by providing timely and efficient support for their medical equipment needs.

Responsibilities:
  • Service Event Organization: Develop strong relationships with customers, vendors, and internal partners to ensure seamless execution of service events.
  • Customer Support: Manage the Service Center inbox and distribute requests to appropriate team members, maintaining a high level of professionalism and establishing positive rapport with every customer.
  • Service Event Management: Ensure timely Field Service Report receipt, review, and submission to Accounts Payable, as well as manage the full lifecycle of service events including PO retrieval, invoice submission, and quality report completion.
Requirements:
  • Salary: $65,000 - $80,000 per year, depending on location and experience.
  • Education: Associate's or Bachelor's Degree preferred but not required.
  • Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint, Access, Outlook), ability to efficiently define and resolve problems independently or with little outside input, research, and collect data, establish facts, and draw valid conclusions.
Benefits:
  • Competitive Compensation Package: Includes base pay, incentives, equity, and comprehensive benefits (401k match, health benefits, college debt reduction, etc.).
  • Inclusive Work Environment: Dynamic hybrid work environment that balances flexibility, collaboration, and productivity, opportunities for growth in a fast-growing company committed to developing employees' careers.


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