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District Director

2 months ago

Seattle, Washington, United States PGL Full time
Job Summary

We are seeking a highly skilled and experienced District Director to join our team at PGL. As a key member of our management team, you will be responsible for overseeing the logistics operations of our district, ensuring that our customers receive exceptional service and that our operations are running smoothly and efficiently.

Key Responsibilities
  • Resolve complex transportation and logistics issues, ensuring timely and cost-effective solutions for our customers.
  • Develop and implement standardized SOPs for customers, working closely with District Managers and Domestic Operations Directors.
  • Collaborate with other departments to integrate logistics with business systems and processes, such as customer sales, order management, accounting, and shipping.
  • Maintain metrics, reports, process documentation, customer service logs, and training or safety records.
  • Supervise the work of logistics specialists, planners, and schedulers, providing guidance and support as needed.
  • Direct inbound or outbound logistics operations, including transportation and warehouse activities, safety performance, and logistics quality management.
  • Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.
  • Responsible for Vendor and Carrier Management, including contract and rate negotiation for domestic carriers and suppliers.
  • Negotiate with suppliers or customers to improve supply chain efficiency and sustainability.
  • Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives.
  • Negotiate transportation rates or services.
  • Responsible for managing the RFQ Process, including coming up with specific Zone Tariffs for all levels of service such as expedited and 3-5 ground service.
  • Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers.
  • Recommend optimal transportation modes, routing, equipment, or frequency.
  • Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
  • Participate in carrier management processes, such as selection, qualification, or performance evaluation.
  • Develop risk management programs to ensure continuity of supply in emergency scenarios.
  • Plan or implement improvements to internal or external logistics systems or processes.
  • Plan or implement material flow management systems to meet production requirements.
  • Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.
  • Create policies or procedures for logistics activities.
  • Communicate freight transportation information to customers or suppliers, using transportation management, electronic logistics marketplace, or electronic freight information systems, to improve efficiency, speed, or quality of transportation services.
  • Establish or monitor specific supply chain-based performance measurement systems.
  • Implement specific customer requirements, such as internal reporting or customized transportation metrics.
  • Ensure carrier compliance with company policies or procedures for product transit or delivery.
  • Train shipping department personnel in roles or responsibilities regarding global logistics strategies.
  • Review global, national, or regional transportation or logistics reports for ways to improve efficiency or minimize the environmental impact of logistics activities.
  • Any other Freight Management and Transportation related assignments entrusted to you by the executive team of Chairman, CEO, and President.
  • Sales tasks:
    • Comply with and enhance the new customer setup process.
    • Oversee the onboarding process for national accounts and developing concrete and well-written implementation guides and SOPs.
    • Resolve customer complaints regarding sales and service.
    • Oversee regional and local sales representatives and staff.
    • Work with the Director of HR to establish a staffing, training, and performance evaluation program that will attract, maintain, and develop top talent.
    • Assist Global Sales Directors in devising solutions to meet client needs on an ad hoc basis.
    • Determine price schedules and rates that will be competitive in your market area.
    • Review operational records and reports to project sales and determine profitability.
    • Monitor customer preferences to determine the focus of sales initiatives.
    • Prepare budgets and approve budget expenditures.
    • Confer or consult with management team to plan advertising services and to secure information on equipment and customer specifications.
    Requirements
    • 7-10 years of experience with increasing levels of responsibility working directly for a 3PL / Freight Forwarding company.
    • Industry-related degree and/or certification.
    • Knowledge of transportation principles and methods, customer and personal service, administration and management, production and processing, public safety and security, personnel and human resources, computers and electronics, education and training, mathematics, economics and accounting.
    • Active listening, management of personnel resources, speaking, critical thinking, time management, complex problem-solving, coordination, judgment and decision-making, monitoring, reading comprehension, oral comprehension, oral expression, problem sensitivity, written comprehension, deductive reasoning, inductive reasoning, near vision, speech clarity, speech recognition, written expression.
    Tools and Technology
    • Desktop computers
    • Facsimile machines
    • Laptop computers
    • Special purpose telephones
    • Multi-line telephone systems
    • Compliance software
    • Electronic mail software
    • Enterprise resource planning ERP software
    • Manufacturing resource planning MRP software
    • Customer resource management CRM software
    • Logistics and supply chain software (CargoWise ediEnterprise)
    • Spreadsheet software
    • Microsoft Excel and other office applications

Why PGL?

PGL is a leading provider of logistics and transportation services, dedicated to delivering exceptional customer service and innovative solutions. As a District Director, you will be part of a dynamic team that is passionate about making a difference in the industry. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

How to Apply

If you are a motivated and experienced logistics professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you