Patient Services Representative

4 weeks ago


New Richmond, Wisconsin, United States INFINITE HEALTH COLLABORATIVE Full time

Job Summary: We are seeking a highly skilled Patient Services Representative to join our team at Infinite Health Collaborative. As a key member of our clinical support team, you will be responsible for providing exceptional patient care and ensuring a seamless registration and check-in experience for our patients.

Key Responsibilities:

  • Greet and register patients, collecting necessary information and payments
  • Verify and document insurance information, ensuring accuracy and compliance with current business practices
  • Schedule new and existing patients in our practice management system, communicating appointment details and check-in times
  • Maintain a working knowledge of healthcare plan requirements and health plan networks
  • Provide timely communication with patients, families, and staff, rotating switchboard operator duties as needed

Requirements:

  • High School diploma/GED or equivalent
  • Proficient in Microsoft Word, Outlook, and Excel
  • Customer Service experience required; Administrative or Medical Office experience preferred

What We Offer:

  • A comprehensive Medical, Dental & Vision Plan
  • Maternity Bundle
  • 401K with Profit Sharing
  • Tuition Reimbursement
  • Gym & Car Rental Discounts

About Us: Infinite Health Collaborative is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices owned and led by physicians. We are committed to giving patients more control over their healthcare.



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