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Customer Service Representative

4 weeks ago

New Berlin, Wisconsin, United States The Kroger Company Full time

The Kroger Company is seeking a motivated and detail-oriented Team Member to join their retail team. As a Customer Service Representative, you will be responsible for effectively communicating with customers, responding to questions and requests in a timely manner, and providing exceptional customer service.

About the Role

This role involves operating equipment according to company guidelines, following basic product handling procedures, and assisting with product production, packaging, presentation, and replenishment. You will also play a key role in ensuring the in-stock position of available products.

Key Responsibilities:
  • Provide excellent customer service by responding to customer inquiries and resolving issues in a professional and courteous manner
  • Operate equipment such as cash registers, scanners, and other point-of-sale systems
  • Follow company policies and procedures for handling products, including receiving, stocking, and rotating merchandise
  • Assist with product production, packaging, and presentation, and maintain a clean and organized workspace
  • Monitor and maintain accurate inventory levels, including reporting any discrepancies or issues to management
What We Offer

We offer a competitive salary range of $15-$18 per hour, depending on experience and location. Our comprehensive benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunities employer and welcome applications from diverse candidates.

How to Apply

If you are a motivated and detail-oriented individual looking for a new challenge, please submit your application. We look forward to hearing from you