Field Claims Specialist

3 days ago


Birmingham, Alabama, United States Auto-Owners Insurance Full time
Auto-Owners Insurance: A Career in Claims Handling

We are seeking a skilled Field Claims Representative to join our team at Auto-Owners Insurance. As a Field Claims Representative, you will be responsible for handling insurance claims in the field, working under general supervision to investigate, evaluate, and resolve claims in a timely and accurate manner.

Key Responsibilities:
  • Investigate and assemble facts to determine policy coverage and evaluate the amount of loss
  • Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
  • Work toward the resolution of claims, attending arbitrations, mediations, depositions, or trials as necessary
  • Ensure that claims payments are issued in a timely and accurate manner
  • Handle investigations by phone, mail, and on-site investigations
Requirements:
  • Bachelor's degree or direct equivalent experience handling property and casualty claims
  • A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
  • Field claims handling experience is preferred but not required
  • Above average communication skills (written and verbal)
  • Ability to resolve complex issues
  • Organize and interpret data
  • Ability to handle multiple assignments
  • Ability to effectively deal with a diverse group of individuals
  • Ability to accurately deal with mathematical problems, including geometry and financial areas
Benefits:

Auto-Owners offers a wide range of career opportunities and a friendly work environment. We provide a structured training program, employee mentoring, and an excellent compensation and benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan, and bonus programs, we also offer generous paid time off, including holidays, vacation days, personal time, and sick leave.

We are an equal opportunity employer and welcome applications from diverse candidates. Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.



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