Experienced Claims Professional

4 hours ago


Birmingham, Alabama, United States Auto-Owners Insurance Full time

Job Summary

Auto-Owners Insurance is seeking a skilled Field Claims Representative to handle insurance claims in the field under general supervision. This role involves investigating, evaluating, and resolving claims, as well as providing excellent service to agents, insureds, and others.

Key Responsibilities

  • Investigate and assemble facts to determine policy coverage and evaluate the amount of loss
  • Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
  • Stay up-to-date with insurance coverage by studying policies, endorsements, and forms
  • Work towards the resolution of claims and may attend arbitrations, mediations, depositions, or trials as necessary
  • Ensure timely and accurate claims payments
  • Conduct investigations by phone, mail, and on-site

Requirements

  • Bachelor's degree or direct equivalent experience handling property and casualty claims
  • Minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
  • Field claims handling experience is preferred but not required
  • Knowledge of Xactimate software is preferred but not required
  • Above average communication skills (written and verbal)
  • Ability to resolve complex issues
  • Organize and interpret data
  • Ability to handle multiple assignments
  • Ability to effectively deal with a diverse group of individuals
  • Ability to accurately deal with mathematical problems, including geometry and financial areas
  • Ability to drive an automobile and maintain a valid driver's license

Benefits

Auto-Owners offers a competitive compensation package, including a base salary, matched 401(k), fully-funded pension plan, and bonus programs. We also provide generous paid time off, including holidays, vacation days, personal time, and sick leave.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer and welcomes applications from diverse candidates.



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