Claims Service Representative
2 weeks ago
Gallagher is seeking a skilled Claims Service Representative to join our team. As a Claims Service Representative, you will be responsible for administering lower exposure claims in accordance with all pertinent requirements, policies, and procedures.
Key Responsibilities- Administers lower exposure claims in accordance with all pertinent requirements, policies, and procedures.
- Works with and obtains information from clients, claimants, vendors, field personnel, and other internal or external resources.
- Investigates losses to determine cause, scope, and extent of damages and/or liability and possible subrogation.
- Evaluates claim for purposes of setting reserves and making appropriate payments.
- Documents all activity to support the outcome of the claim file.
- Achieves fair, equitable, and timely claim disposition that is consistent with our customer and internal expectations.
- Communicates effectively with claimants, clients, and other internal or external contacts.
- Maintains positive relationships, creates high level of satisfaction with our clients.
- High school diploma required.
- Minimum of 1 year related experience required.
- Appropriately licensed and/or certified in all states in which claims are being handled.
- Able to operate a computer; knowledge of MS Office applications, and related claims and business software.
- Knowledge of claims investigation and settlement procedures and applicable state laws and industry standards required.
- Solid analytical skills necessary to make decisions and resolve issues inherent in handling claims.
- Able to plan and organize activities and workload and respond to multiple demands.
- Good verbal and written communications skills.
Gallagher offers a wide range of benefits, including medical/dental/vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts (HSA, FSA), educational expense reimbursement, paid parental leave, digital mental health services (Talkspace), flexible work hours, training programs, Gallagher Thrive program, charitable matching gift program, and more.
Gallagher is an equal opportunity employer and welcomes diversity in the workplace. We are committed to creating an inclusive environment where all employees feel valued, respected, and supported.
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