Claims Service Representative

2 weeks ago


Birmingham, Alabama, United States Gallagher Full time
About the Role

Gallagher is seeking a skilled Claims Service Representative to join our team. As a Claims Service Representative, you will be responsible for administering lower exposure claims in accordance with all pertinent requirements, policies, and procedures.

Key Responsibilities
  • Administers lower exposure claims in accordance with all pertinent requirements, policies, and procedures.
  • Works with and obtains information from clients, claimants, vendors, field personnel, and other internal or external resources.
  • Investigates losses to determine cause, scope, and extent of damages and/or liability and possible subrogation.
  • Evaluates claim for purposes of setting reserves and making appropriate payments.
  • Documents all activity to support the outcome of the claim file.
  • Achieves fair, equitable, and timely claim disposition that is consistent with our customer and internal expectations.
  • Communicates effectively with claimants, clients, and other internal or external contacts.
  • Maintains positive relationships, creates high level of satisfaction with our clients.
Requirements
  • High school diploma required.
  • Minimum of 1 year related experience required.
  • Appropriately licensed and/or certified in all states in which claims are being handled.
  • Able to operate a computer; knowledge of MS Office applications, and related claims and business software.
  • Knowledge of claims investigation and settlement procedures and applicable state laws and industry standards required.
  • Solid analytical skills necessary to make decisions and resolve issues inherent in handling claims.
  • Able to plan and organize activities and workload and respond to multiple demands.
  • Good verbal and written communications skills.
Benefits

Gallagher offers a wide range of benefits, including medical/dental/vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts (HSA, FSA), educational expense reimbursement, paid parental leave, digital mental health services (Talkspace), flexible work hours, training programs, Gallagher Thrive program, charitable matching gift program, and more.

Gallagher is an equal opportunity employer and welcomes diversity in the workplace. We are committed to creating an inclusive environment where all employees feel valued, respected, and supported.



  • Birmingham, Alabama, United States Gallagher Full time

    IntroductionGallagher's global brokerage team is seeking a Claims Service Representative to join our growing team. As a Claims Service Representative, you will be the architect of protection, safeguarding businesses and empowering their ambitions. You will work with a range of clients through issues that vary from relatively simple to moderately complex,...


  • Birmingham, Alabama, United States Auto-Owners Insurance Full time

    Auto-Owners Insurance: A Career in Claims HandlingWe are seeking a skilled Field Claims Representative to join our team at Auto-Owners Insurance. As a Field Claims Representative, you will be responsible for handling insurance claims in the field, working under general supervision to investigate, evaluate, and resolve claims in a timely and accurate...


  • Birmingham, Alabama, United States Auto-Owners Insurance Full time

    Job SummaryAuto-Owners Insurance is seeking a skilled Field Claims Representative to handle insurance claims in the field under general supervision. This role involves investigating, evaluating, and resolving claims, as well as providing excellent service to agents, insureds, and others.Key ResponsibilitiesInvestigate and assemble facts to determine policy...


  • Birmingham, Alabama, United States Auto-Owners Insurance Full time

    Job SummaryAuto-Owners Insurance is seeking a skilled Field Claims Representative to handle insurance claims in the field under general supervision. This role involves investigating, evaluating, and resolving claims, as well as providing excellent service to agents, insureds, and others.Key ResponsibilitiesInvestigate and assemble facts to determine policy...


  • Birmingham, Alabama, United States Auto-Owners Insurance Full time

    Job SummaryAuto-Owners Insurance is seeking a skilled Field Claims Representative to handle insurance claims in the field under general supervision. This role involves investigating, evaluating, and resolving claims, as well as providing excellent service to agents, insureds, and others.Key ResponsibilitiesInvestigate and assemble facts, determine policy...


  • Birmingham, Alabama, United States Guidehouse Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Central Denials Account Representative to join our team at Guidehouse. As a key member of our healthcare claims team, you will play a critical role in resolving account balances and ensuring accurate reimbursement for our clients.Key ResponsibilitiesConduct thorough account reviews to...


  • Birmingham, Alabama, United States Guidehouse Full time

    Job SummaryGuidehouse is seeking a highly skilled Central Denials Account Representative to join our team. As a key member of our revenue cycle team, you will be responsible for conducting thorough account reviews to determine the appropriate action needed to resolve account balances.Key ResponsibilitiesConduct thorough account reviews to determine the...


  • Birmingham, Alabama, United States Classic Collision Inc Full time

    Customer Service RepresentativeClassic Collision Inc is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support throughout the repair process.Responsibilities:Explain and educate customers on the repair...


  • Birmingham, Alabama, United States Service Experts Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Service Experts. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key ResponsibilitiesCustomer...


  • Birmingham, Alabama, United States Alacrity Solutions Full time

    About Alacrity SolutionsAlacrity Solutions is a leading provider of end-to-end insurance claims management services. As a full-service claims management company, we deliver streamlined solutions for property, auto, heavy equipment, and casualty claims. Our comprehensive services include claims handling, repair, and recovery, supported by a managed repair...


  • Birmingham, Alabama, United States VIP Personnel, Inc. Full time

    Job SummaryVIP Personnel, Inc. is seeking a highly skilled and experienced Insurance Customer Service Representative to join our team. As a key member of our commercial property and casualty insurance team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring that all customer interactions are...


  • Birmingham, Alabama, United States Blue Cross and Blue Shield of Alabama Full time

    Job OverviewWe are seeking a highly skilled Claims Research Associate to join our team at Blue Cross and Blue Shield of Alabama. As a Claims Research Associate, you will play a critical role in processing medical claims and resolving customer inquiries in a timely and accurate manner.The ideal candidate will have excellent analytical and problem-solving...


  • Birmingham, Alabama, United States State Farm Full time

    {"Overview": "At State Farm, we're committed to being good neighbors and helping people. As a Property Field Inspection Claim Specialist, you'll play a critical role in delivering remarkable service to our customers.Your primary responsibility will be to conduct on-site inspections and assessments of property damages for both residential and commercial...


  • Birmingham, Alabama, United States Eric O. King - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative for Eric O. King - State Farm Agent, you will play a vital role in providing exceptional service to our clients. If you are a people-oriented individual with excellent communication skills and a passion for delivering top-notch customer experiences, we encourage you to apply.Key ResponsibilitiesCustomer...


  • Birmingham, Alabama, United States Wiggins Insurance Full time

    Job DescriptionAt Wiggins Insurance, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our front office, you will be responsible for providing exceptional service to our clients and customers.Key Responsibilities:Client Relationship Management:Maintain strong relationships with existing...


  • Birmingham, Alabama, United States Ryan Goolsby - State Farm Agent Full time

    Position OverviewWe are seeking a dynamic and professional individual to take on the role of Insurance and Financial Services Representative. In this position, you will foster and cultivate customer relationships to promote a range of insurance products, including auto, home, and life insurance.Key ResponsibilitiesDevelop and maintain customer relationships,...


  • Birmingham, Alabama, United States Allied Universal® Compliance and Investigations Full time

    Job DescriptionOverviewAllied Universal Compliance and Investigations is a leading provider of insurance claim investigation services. As a Surveillance Investigator, you will play a critical role in helping us advance our mission to deliver exceptional results to our clients.ResponsibilitiesConduct thorough investigations of insurance claims to gather...


  • Birmingham, Alabama, United States Staff My Agency Full time

    About the RoleWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our clients, and helping to drive business growth through value-based conversations and...


  • Birmingham, Alabama, United States Guidehouse Full time

    About the RoleGuidehouse is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our client services team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAnswer inbound customer service calls and respond to customer inquiries in a...


  • Birmingham, Alabama, United States Afcprimed Full time

    Customer Service SpecialistDepartment: Claims Management Location: Birmingham, ALCompany: AFC AlabamaJob SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at AFC Alabama. As a key member of our Claims Management department, you will be responsible for providing exceptional customer service to our patients and clients.Key...