Experienced Claims Professional

2 weeks ago


Birmingham, Alabama, United States Auto-Owners Insurance Full time

Job Summary

Auto-Owners Insurance is seeking a skilled Field Claims Representative to handle insurance claims in the field under general supervision. This role involves investigating, evaluating, and resolving claims, as well as providing excellent service to agents, insureds, and others.

Key Responsibilities

  • Investigate and assemble facts to determine policy coverage and evaluate the amount of loss
  • Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
  • Stay up-to-date with insurance coverage by studying policies, endorsements, and forms
  • Work towards the resolution of claims, attending arbitrations, mediations, depositions, or trials as necessary
  • Ensure timely and accurate claims payments
  • Conduct investigations by phone, mail, and on-site

Requirements

  • Bachelor's degree or equivalent experience handling property and casualty claims
  • Minimum 3 years handling multi-line property and casualty claims with an emphasis on property claims
  • Field claims handling experience preferred but not required
  • Knowledge of Xactimate software preferred but not required
  • Excellent communication and problem-solving skills
  • Ability to handle multiple assignments and work effectively in a team
  • Valid driver's license and good driving record

What We Offer

Auto-Owners Insurance offers a competitive compensation package, including a base salary, matched 401(k), fully-funded pension plan, and bonus programs. We also provide generous paid time off, including holidays, vacation days, personal time, and sick leave.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer and welcomes applications from diverse candidates.



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