Administrative Systems Analyst

9 hours ago


Syracuse, New York, United States Upstate University Hospital Full time
Job Summary:

The Administrative Applications Systems Analyst is responsible for providing technical support of non-clinical applications within Upstate University Hospital and the four Colleges. This includes applications that support critical day-to-day functions within Human Resources, Payroll, Parking, Admissions, Registrar, Bursar, Financial Aid, and numerous others. The successful candidate will work with end users and vendors to coordinate system analysis, design, implementation, maintenance, enhancements, and upgrades. Additionally, they will be responsible for application configuration to automate business rules and processes, creation of reports and interface files for ad-hoc requests, on-demand user-run, and scheduled batch jobs. The ideal candidate will possess strong interpersonal and communication skills, as well as experience with application design, implementation, support, and maintenance of both homegrown and vendor-purchased applications.

Key Responsibilities:

• Coordinate system analysis, design, implementation, maintenance, enhancements, and upgrades of non-clinical applications
• Work with end users and vendors to resolve technical issues and improve system performance
• Configure applications to automate business rules and processes
• Create reports and interface files for ad-hoc requests, on-demand user-run, and scheduled batch jobs
• Troubleshoot and diagnose technical issues in a timely and efficient manner
• Collaborate with management and users to resolve daily issues and improve system functionality

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field
• 3 years of relevant IT experience or an Associate's degree and 5 years of relevant IT experience
• Strong interpersonal and communication skills
• Experience with application design, implementation, support, and maintenance of both homegrown and vendor-purchased applications
• Ability to troubleshoot, diagnose, and fix technical issues in a timely and efficient manner
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and projects

Preferred Qualifications:

• Experience working in a healthcare and/or college academic setting
• Database design and development in Oracle or SQL Server
• SQL, PLSQL programming, and database tool sets such as PLSQL developer, toad, etc.
• Object-oriented programming such as C#
• Strong interpersonal and communication skills
• Ability to work in a team environment and collaborate with management and users

Work Environment:

Monday - Friday

Message to Applicants:

Upstate University Hospital is an equal opportunity employer and welcomes applications from diverse candidates. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

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