Technical Support Analyst

3 hours ago


Syracuse, New York, United States BAE Systems USA Full time
Job Description

BAE Systems USA is seeking a highly skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will provide technical support to mechanical, manufacturing, and optical engineering staff and their managers.

Key Responsibilities:

  • Provide software installations, software configuration setups, performance analysis, management of software systems, and problem solving for challenging issues.
  • Perform analysis of data to extract information, make recommendations for problem solving and improving efficiencies, and develop reports to support decisions in best practices.
  • Minor scripting or programming capabilities required for automation of IT and engineering processes.

Requirements:

  • Related Bachelor of Science Degree from certified institution or 5 years of related experience providing IT support for engineering applications.
  • General knowledge of information systems, roles, standards, etc. commonly used by mechanical engineers.
  • Strong contributor to problem solving efforts, project planning, collaboration, and execution, and reporting of information.
  • Able to travel independently and infrequently to U.S. engineering sites.
  • The ability to gain security clearance.
  • C programming skills.

Benefits:

  • Full-Time Salary Range: $105,050.
  • Health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance.
  • Employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance.
  • Leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave.

BAE Systems USA is an Equal Opportunity Employer.



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