Community Association Manager

1 week ago

Gilbert, Arizona, United States Hoamco Full time
About the Role

We are seeking a highly skilled and experienced Community Association Manager to join our team at HOAMCO. As a Community Association Manager, you will be responsible for overseeing the daily operations of our community, ensuring compliance with established company and Board policies and procedures.

Key Responsibilities
  • Community Leadership
    • Provide advisory support to the Board for long-term planning, goal-setting, and policymaking guidance.
    • Act as a liaison between HOAMCO and the community.
  • Effective Communication and Relationship Management
    • Communicate proactively and transparently with Board members, residents, and staff.
    • Facilitate regular meetings with the Developer, Board members, residents, and volunteers to ensure open lines of communication.
  • Daily Operations and Asset Management
    • Oversee the daily operations, management, and maintenance of community assets.
    • Maintain the Association's annual management calendar.
    • Manage all on-site personnel, including hiring, training, development, supervision, and performance evaluations.
    • Adhere to and ensure that all on-site personnel understand and adhere to all guidelines, policies, and procedures established by the Association and HOAMCO.
    • Facilitate upkeep of residential files and records, legal documents, property deeds, construction plans, member rosters, contracts, annual reports, meeting minutes, and all other relevant records.
    • Facilitate and attend all Association Board and Committee meetings.
    • Actively participate in all community meetings, town hall meetings, and community events.
    • Coordinate and facilitate monthly staff meetings, communicating all relevant dates to the Vice President or COO.
    • Ensure timely and accurate preparation of weekly, monthly, quarterly, and annual reports.
    • Maintain a priority action list detailing the status of ongoing projects; provide regular status updates to the Board.
    • Coordinate and conduct long-term and strategic planning sessions for the Board of Directors as requested.
    • Effectively leverage company and vendor resources to execute Board directives and achieve community goals.
    • Oversee service contractors to ensure cost-effective and high-quality service delivery. Negotiate service contracts and obtain bids as needed or directed by the Board of Directors.
    • Ensure that all procedures are being adhered to for vendors, contractors, service requests, and maintenance form logs.
    • Inspect community assets and common areas at least twice a month and prepare written recommendations for physical repairs and/or replacements as required by the Board of Directors.
    • Develop a building maintenance program and schedule for management of community assets.
  • Governance and Community Standards
    • Maintain and uphold the community's standards as required by applicable laws, CC&Rs, and design guidelines.
    • Facilitate the architectural design review process.
    • Evaluate and oversee the CC&R compliance process.
  • Liability and Risk Management
    • Ensure liability and insurance policies comply with requirements set forth by governing documents and applicable laws.
    • Develop and implement a comprehensive risk management program in consultation with industry experts and advisors.
    • Ensure proper documentation for worker's compensation, liability insurance coverage, and all executed written contracts for any contractors prior to engaging in work for any property managed by HOAMCO.
  • Budgeting and Financial Oversight
    • Collaborate with and assist the Board of Directors in preparing the annual budget for each fiscal year.
    • Administer and monitor operating and reserve budgets.
    • Review monthly financial packages and prepare budget variance report for the Board of Directors.
    • Ongoing review of budget, evaluating ways to improve service and/or cut expenses.
    • Review all contractual services annually and/or as needed to ensure community objectives are met.
    • Invoice review and approval as required by the Board.
  • Timely and Accurate Communication
    • Ensure all association notices are accurate and distributed in a timely manner.
    • Process all electronic, paper, and telephone correspondence and respond to inquiries and requests in a professional and timely manner.
    • Create and prepare complete Board of Directors packets, agendas, and management reports.
    • Develop and distribute community newsletter as requested by the Board of Directors.
    • Maintain and update Association website as required.
  • Other Duties
    • Perform other duties as assigned to support the overall success and well-being of the community.
    • Attend all appropriate HOAMCO training classes, meetings, and seminars as requested.

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