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Community Director

2 months ago

Gilbert, Arizona, United States CCMC Full time
Job Description

About the Role:

We are seeking a highly skilled and experienced Community Manager to join our team at CCMC. As a Community Manager, you will be responsible for leading community initiatives, overseeing the onsite team, and executing board directives to make a meaningful impact.

About the Community:

Our community is a master-planned neighborhood that features a range of amenities, including clubhouses, trails, community parks, a catch-and-release lake, playgrounds, basketball courts, sand volleyball, picnic areas, and a soccer complex.

Key Responsibilities:

  • Community Leadership: Serve in a key community leadership role to enhance the resident experience.
  • Communication: Communicate with candor while engaging in working relationships.
  • Operations Management: Oversee daily operations, management, association direction, and maintenance of assets.
  • Staff Management: Utilize staff and vendor resources to execute board directives and community goals.
  • Community Vision: Retain the community vision through CC&Rs and design review.
  • Community Standards: Support community standards as required by the governing documents, the CCMC management contract, and applicable laws.
  • Liability and Insurance: Ensure liability and insurance policies meet requirements for governing documents and applicable laws.
  • Board Support: Serve as an advisor to the board for long-term planning, goal-setting, and policymaking guidance.
  • Financial Management: Create, administer, and monitor operating and reserve budgets, and prepare variance reports.
  • Staff Development: Supervise, develop, and motivate dedicated site staff.
  • Vendor Management: Provide oversight of service contractors.
  • Association Notices: Ensure all association notices are accurate and timely.
  • Risk Management: Develop and implement a risk management program.
  • Community Engagement: Conduct regular meetings with residents and volunteers.
  • Accountability: Accountable for helping with requests in a timely and professional manner.
  • Community Building: Build connections and opportunities that maintain a true sense of community.

Requirements:

  • Alignment with Company Values: Someone who aligns with our vision and values.
  • Experience: Five or more years of onsite community management (HOA) or similar experience.
  • Operational Background: Robust operational background and understanding of community financials.
  • Communication Skills: Ability to successfully engage on a variety of levels, including speaking and writing.
  • Leadership Skills: Effective leadership, organizational, and conflict resolution skills.
  • Computer Skills: Proficient computer skills in Windows environment.
  • Education: Bachelor's degree, designations, or certifications in a related field (highly preferred).
  • Knowledge: Extensive knowledge of laws and guidelines governing the operation of community associations and governing documents (highly preferred).
  • Certifications: Must pass pre-employment drug screen; driving record, credit and background checks.
  • CAM License: CAM license required upon hire in Florida and Georgia (within 90 days of hire in all other states).

What We Offer:

  • Comprehensive Benefits: Comprehensive benefits including medical, dental, vision and life insurance.
  • Wellness Program: Wellness program.
  • Flexible Spending Accounts: Flexible Spending Accounts.
  • 401k Contributions: Company-matching 401k contributions.
  • Paid Time Off: Paid vacation, holiday, and volunteer time.
  • Short-term Disability: Company-paid Short-term Disability.
  • Long-term Disability: Optional Long-term Disability.
  • Employee Assistance Program: Employee Assistance Program.
  • Pet Insurance: Optional pet insurance.
  • Professional Education Assistance: Professional education assistance.
  • Service-Focused Team: Perhaps most importantly, a service-focused team dedicated to your success.