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Community Association Manager

2 months ago

Gilbert, Arizona, United States Homeowners Association Management Full time
About the Role

We are seeking a highly skilled and experienced Community Association Manager to join our team at HOAMCO. As a General Manager, you will be responsible for overseeing the performance of personnel and the maintenance of physical property of the Association, ensuring compliance with established company and Board policies and procedures.

Key Responsibilities
  • Oversee the daily operations, management, and maintenance of community assets.
  • Maintain Associations annual management calendar.
  • Management of all on-site personnel to include personnel hiring, training, development, supervision, and performance evaluations.
  • Adhere to and ensure that all on-site personnel understand and adhere to all guidelines, policies and procedures established by the Association and HOAMCO.
  • Facilitate upkeep of residential files and records, legal documents, property deeds, construction plans, member rosters, contracts, annual reports, meeting minutes, and all other relevant records.
  • Facilitate and attend all Association Board and Committee meetings.
  • Actively participate in all community meetings, town hall meetings, and community events.
  • Coordinate and facilitate monthly staff meetings, communicating all relevant dates to VP or COO.
  • Ensure timely and accurate preparation of weekly, monthly, quarterly, and annual reports.
  • Maintain priority action list detailing the status of ongoing projects; provide regular status updates to Board.
  • Coordinate and conduct long-term and strategic planning sessions for Board of Directors as requested.
  • Effectively leverage company and vendor resources to execute board directives and achieve community goals.
  • Oversee service contractors to ensure cost-effective and high-quality service delivery. Negotiate service contracts and obtain bids as needed or directed by the Board of Directors.
  • Ensure that all procedures are being adhered to for vendors, contractors, service requests, and maintenance form logs.
  • Inspect community assets and common areas at least twice a month and prepare written recommendations for physical repairs and/or replacements as required by the Board of Directors.
  • Develop a building maintenance program and schedule for management of community assets.
  • Maintain and uphold the communitys standards as required by applicable laws, CC&Rs, and design guidelines.
  • Facilitate the architectural design review process.
  • Evaluate and oversee the CC&R compliance process.
  • Ensure liability and insurance policies comply with requirements set forth by governing documents and applicable laws.
  • Develop and implement a comprehensive risk management program in consultation with industry experts and advisors.
  • Ensure proper documentation for workers compensation, liability insurance coverage, and all executed written contracts for any contractors prior to engaging in work for any property managed by HOAMCO.
  • Collaborate with and assist the Board of Directors in preparing the annual budget for each fiscal year.
  • Administer and monitor operating and reserve budgets.
  • Review monthly financial packages and prepare budget variance report for the Board of Directors.
  • Ongoing review of budget, evaluating ways to improve service and/or cut expenses.
  • Review all contractual services annually and/or as needed to ensure community objectives are met.
  • Invoice review and approval as required by Board.
  • Ensure all association notices are accurate and distributed in a timely manner.
  • Process all electronic, paper, and telephone correspondence and respond to inquiries and requests in a professional and timely manner.
  • Create and prepare complete Board of Directors packets, agendas, and management reports.
  • Develop and distribute community newsletter as requested by the Board of Directors.
  • Maintain and update Association website as required.
Requirements
  • Associates degree or other equivalent experience.
  • CMCA certified or higher management designation.
  • Minimum of 4 years of experience as a Community Association Manager preferred, or other management experience.