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Customer Service Representative

4 weeks ago

Chelsea, Massachusetts, United States Enterprise Mobility Inc Full time
Job Summary

Enterprise Mobility Inc is seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, primarily face-to-face, and supporting their branch and rental needs.

This is a great opportunity to work with a fantastic team and gain experience with a well-known and highly regarded company. Our environment is fun and friendly, and we have a team-oriented and results-driven culture.

The responsibilities of this role include:

  • Providing a high level of customer service by assisting both internal and external customers
  • Supporting branch and rental needs
  • Assisting with administrative tasks and customer assistance
  • Notifying management of any known customer or vehicle problems

We offer a comprehensive benefits package, including medical, dental, and vision insurance options, paid vacation time, paid holidays, profit sharing, and 401(k) with company match.

This position will be located at our office, and we are seeking candidates who are bilingual (English and Spanish) and have at least 6 months of prior customer service or administrative support experience.

We are an Equal Opportunity Employer and welcome applications from diverse candidates.