Insurance Operations Manager

1 week ago


Mesquite, Nevada, United States Joe Winslow AMFAM Agency Full time
Job Overview

The Joe Winslow Agency of American Family Insurance is seeking a dedicated and experienced Licensed Insurance Operations Manager to oversee our operational functions. This role is crucial in maintaining our commitment to delivering exceptional service to our clients in the insurance sector.


Compensation and Benefits

Competitive Annual Salary with Commission and Bonus Potential

Generous Paid Time Off (PTO)

Standard Monday to Friday Work Schedule

Monthly and Quarterly Bonus Opportunities

Annual Bonus Incentives

Engaging Staff Appreciation Events

Team Building Initiatives

Family-Oriented Work Environment

Small Family-Owned Business Culture

Work-Life Balance Focus

Parental Leave Benefits

Comprehensive Hands-on Training

Opportunities for Career Advancement


Key Responsibilities

Team Leadership: Guide, mentor, and empower a team of insurance professionals to meet their objectives and provide outstanding service.

Operations Oversight: Enhance workflows, refine processes, and ensure the effective delivery of insurance solutions.

Client Engagement: Maintain high customer service standards, address escalated concerns, and ensure client satisfaction and loyalty.

Regulatory Compliance: Stay informed about industry regulations, ensuring all operations adhere to legal standards.

Strategic Development: Formulate and implement strategies to boost operational efficiency and foster business growth.

Training and Development: Offer continuous training and development for team members to improve their skills and expertise.


Qualifications

Licensing: Active Nevada Property & Casualty and Life & Health Licenses are mandatory.

Management Experience: Demonstrated experience in overseeing insurance operations or a related domain.

Leadership Skills: Proven ability to inspire, coach, and cultivate a high-performing team.

Strategic Insight: Capability to analyze data, recognize trends, and devise strategies for enhanced operational performance.

Communication Proficiency: Excellent interpersonal and communication skills for effective engagement with team members and clients.

Organizational Acumen: Strong organizational skills to manage multiple tasks and priorities efficiently.

Attention to Detail: High level of accuracy and meticulousness in managing insurance operations.



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