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Customer Sales Representative

2 months ago

Watertown, Massachusetts, United States Genuine Parts Company Full time
About the Role

We are seeking a highly motivated and results-driven Customer Sales Representative to join our NAPA sales team. As a key member of our team, you will be responsible for driving growth and sales in our company-owned NAPA Auto Parts stores, customer base, and profits.

Key Responsibilities
  • Promote the entire line of NAPA products and programs to Wholesale Customers
  • Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage, and develop leads on a local basis
  • Identify specific needs of customers and align solutions with NAPA's offerings
  • Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines
  • Engage customers and keep them connected through all of NAPA's eSales programs
  • Perform educational seminars, clinics, and presentations on NAPA product lines and services
  • Maintain customer satisfaction and provide strong customer service, including solving customer problems, complaints, and questions in person or by telephone
Requirements
  • Prior experience in a Retail store or outside sales
  • 2+ years of experience in a customer-focused role and the ability to perform in a quota-driven environment
  • Understand and demonstrate basic selling skills, such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale, and account maintenance
  • Capability to present information in group meetings
  • Valid driver's license with no more than 2 moving violations in the last 4 years required
What We Offer
  • Base Salary plus commission
  • Vehicle and cell phone allowance
  • Outstanding health benefits and 401K
  • Stable company with a family feel
  • Company culture that works hard, yet takes care of employees
  • Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team

Genuine Parts Company is an equal opportunity employer and conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.