Customer Service Representative

4 weeks ago


Watertown, Massachusetts, United States SEEK Careers Staffing Full time
Job Description

The Watertown branch is seeking a full-time BILINGUAL receptionist/customer service representative to be the heartbeat of our office. Our team is growing, and we are looking for a motivated individual to join our team.

No Nights No Weekends

Work with a great team

Position: Customer Service Representative - Bilingual

Job Location: Watertown, WI

Employment Term: Long Term

Employment Type: Full-Time

Starting Pay: $20-$23 per hour

Required Education: High School Diploma/GED

Required Experience: 1 Year of office experience preferred but will train the right person. Must be able to type 40 wpm.

Responsibilities

  • Provide customer service and sales support for incoming calls
  • Handle 40-50 inbound calls per day
  • Welcome applicants
  • Help applicants finish hiring process and documents
  • Sign off on required documentation
  • Process weekly payroll reports
  • Recruit applicants from platforms such as Indeed, Zip Recruiter, and Facebook
  • Help keep the flow of the office

Qualifications

  • HS Diploma or equivalent
  • Must be bilingual
  • Previous sales experience preferred
  • Proficient data entry & typing skills
  • Able to problem solve and multitask
  • Prior office and customer service experience required
  • Ability to type 40 wpm or more required
  • Able to handle fast, high-stress, rapidly changing situations

About SEEK Careers/Staffing

At SEEK Careers/Staffing, we are committed to Servicing Your Success. Our professional staffing consultants have been helping individuals find great career opportunities since 1971. We are an equal opportunity employer and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.



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