Customer Service Representative

4 weeks ago


Watertown, Massachusetts, United States Morph Management Full time

About This Role

We are seeking a highly skilled and motivated Customer Service Consultant to join our team at Morph Management. As a key member of our sales team, you will be responsible for building customer relationships, developing sales leads, and driving revenue growth.

Key Responsibilities

  • Collaborate with senior management and team leads to build a network fueled by customer satisfaction, ensuring our customers are glad they met us.
  • Champion interactive sales presentations to extremely qualified hot leads, demonstrating how homeowners can "go green" and gain access to thousands of dollars in incentives for residential energy and safety retrofits.
  • Be a part of a firm that is dedicated to helping our team members be empowered to grow within the company, providing continuous opportunities for advancement.
  • Join a team of high performers who like to work hard and enjoy themselves while making a difference in the local and global community.
  • Engage in a continuous feedback loop centered on improving every facet of our customer experience by analyzing true sales metrics.

Traits of an Ideal Candidate

  • Bachelor's degree preferred
  • Confident and comfortable in a variety of social and business settings with incredible communication skills and business acumen
  • Proven track record of achievement in leadership, sports, job promotions, or scholastic awards
  • Strong presentation skills, ability to think strategically and problem solve with a knack for organization and attention to detail
  • Personal integrity is a must as you care about your personal brand as much as your own

About Morph Management

We are a company committed to providing an educational, positive work environment that is dedicated to providing you with an opportunity to grow personally and professionally. We offer continual advancement opportunities and cross-training in multiple departments, as well as company culture perks such as team outings and regular stand-up meetings to facilitate innovation and new ideas.



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