Satellite Operations Specialist

5 days ago

Longmont, Colorado, United States Maxar Technologies Full time
About the Role

We are seeking a highly skilled Direct Access Support Engineer to join our team in Longmont, CO. As a key member of our Mission Operations Center, you will play a critical role in supporting the operational mission in support of International Defense and Intelligence customers through the Direct Access Program (DAP).

Key Responsibilities
  • Preserve the spacecraft and ground systems, ensuring existing and potential satellite tasking requirements are met, generating revenue in the form of imagery and ancillary data for Maxar Intelligence's internal and external customers Service Level Agreements.
  • Support numerous internal departments, including Remote Systems, Direct Access Remote Sensing (DARS), Project Management, and the direct access account management and sales teams.
  • Confirm satellite access requests are accurately arbitrated, monitor satellite access windows to guarantee successful execution, and ensure delivery of imagery and products within prescribed deadlines.
  • Utilize and maintain monitoring tools by performing ongoing assessments of efficiency/performance of these tools.
  • Work alongside sales and customer teams on requirements for DAP access and operational implementation.
  • Provide input and guarantee accuracy of operations efficiency and transition documentation and procedures.
  • Effectively communicate with team members, cross-departmental staff, and DAP Customers regarding status, milestones, issues, and resolution.
Requirements
  • S. citizen and possess a current/active Secret security clearance.
  • Ability to accommodate 24/7 rotational shift work.
  • Bachelor's degree in engineering, computer science, or relevant field.
  • Background in Windows & Unix/Linux environments.
  • Proficiency with understanding and modifying XML and JSON.
  • Familiarity with scripting languages, such as Python or Ruby.
  • Geospatial and GIS experience or familiarity with remote sensing applications.
  • Ability to provide support and guidance to customers during implementation of their system and execution long-term.
  • Ability to support time-sensitive requirements.
What We Offer
  • Time for dedicated professional development, conference attendance, corporate partner and industry training, peer group collaboration, hackathons, as well as paid certifications, education reimbursement, and student loan forgiveness.
  • Career growth opportunities.
  • Family-friendly benefits, including maternity and paternity leave, adoption reimbursement, flexible hours, hybrid work options.
  • Program to help you grow, including tuition reimbursement, hackathons, and career development.
  • Plus everything you'd expect from a leading employer, including a matching and immediately vest 401K plan, robust insurance coverage, medical, dental, and vision, etc.

As part of an integrated ground and planning team of five engineers supporting the Maxar Intelligence satellite constellation and ground infrastructure, you will be a key contributor to the success of our mission. If you are a motivated and detail-oriented individual with a passion for geospatial intelligence and satellite operations, we encourage you to apply for this exciting opportunity.

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