Business Development Center Representative

2 weeks ago


Corpus Christi, Texas, United States Southwest Automotive Group Full time
Job Overview

The Business Development Center (BDC) Agent is a vital role within our Sales Department at North Corpus Christi Honda. This position involves receiving incoming sales calls, building relationships with customers, and scheduling appointments for our Sales Associates.

We are seeking an experienced professional to join our team as a BDC Agent. As a key member of our Sales Department, you will be responsible for:

  • Receiving inbound sales phone calls and leads
  • Identifying client needs and scheduling appointments
  • Placing outbound phone calls to potential leads
  • Ensuring all clients' concerns are addressed prior to appointment date
  • Contacting clients prior to appointment date to confirm appointment
  • Mailing marketing letters to provided leads
  • Following up post-visit to ensure customer satisfaction
Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent
  • Excellent oral, written, and interpersonal communication skills
  • Extensive customer service, sales, or telemarketing background
  • Computer literacy and strong organizational skills
  • Ability to read and comprehend instructions and information
  • Excellent problem-solving skills

Estimated Salary: $40,000 - $60,000 per year, depending on experience.



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