Restaurant Operations Manager: Delivering Exceptional Guest Experiences

3 weeks ago


Austin, Texas, United States Nova Hospitality Full time

At Nova Hospitality, we're on a mission to redefine the dining experience. Our restaurants are more than just a place to grab a bite – they're a haven for those seeking nourishment for the body and soul.

We're seeking a seasoned Restaurant Operations Manager to join our team in the Austin area. As a key leader, you'll oversee the day-to-day operations of our restaurant, ensuring seamless service delivery while maintaining financial and statutory requirements.

Key Responsibilities:

  • Operations Management: Direct and oversee the efficient running of day-to-day operations, ensuring exceptional guest service and meeting financial goals.
  • Financial Management: Manage departmental expenditure, stay within agreed budgets, and maintain a keen eye on profit and loss.
  • Team Leadership: Foster a culture of excellence by mentoring and energizing your team, promoting a positive work environment, and addressing any issues with care and efficiency.
  • Communication: Regularly update key stakeholders on venue performance and operations, ensuring effective collaboration and stakeholder satisfaction.
  • Regulatory Compliance: Ensure adherence to departmental health department food standards, OSHA, Fire & Life Safety Regulations, and maintain a clean and safe environment for customers and staff.

Nova Hospitality is committed to fostering a diverse and inclusive environment. We're an equal opportunity employer and welcome applications from all qualified candidates.

Requirements:

  • Minimum 5+ years of high-volume restaurant management experience.
  • Proven knowledge of restaurant operations, guest service, and financial management.
  • Extensive understanding of guest service and its importance.
  • Ability to accurately calculate P&L and implement spending changes.
  • Flexibility and adaptability to changing situations.
  • Strong communication and interpersonal skills.
  • A valid TABC Certification/Food Handler Card is required.

What to Expect:

  • A competitive salary, bonus program, and medical, dental, and vision benefits.
  • A dynamic work environment with opportunities for growth and development.
  • A chance to work with a purpose-driven organization dedicated to delivering exceptional guest experiences.

About Us: Nova Hospitality is a purpose-driven organization committed to delivering nourishment at its best. We're passionate about using high-quality ingredients, innovating our menu, and taking care of our guests and team members like family. We're looking for like-minded individuals who share our passion for exceptional guest service and commitment to excellence.



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