Restaurant Operations Manager

3 weeks ago


Austin, Texas, United States IHOP 1421 Austin Full time

About This Role

We are seeking a highly motivated and passionate Restaurant General Manager to join our team at IHOP 1421 Austin. As a Restaurant General Manager, you will be responsible for developing and maintaining professional relationships with our dedicated team of hourly employees, Corporate and Regional employees, and valued guests.

Key Responsibilities

  • Implement our Craft Training program to ensure that all restaurant hourly employees are equipped with the necessary skills to improve unit operations and enhance the guest experience.
  • Execute annual objectives related to financial performance, local restaurant marketing, guest service, and human resources.
  • Manage the restaurant floor, maintain regular contact with guests, and handle any complaints in a professional and timely manner.
  • Recruit, train, and retain a high-performing team by conducting ongoing coaching, administering our restaurant hourly compensation plan, and ensuring that performance appraisals are completed as scheduled.
  • Adhere to our standard operating procedures (SOP) to guarantee that food quality, presentation, and service are consistently exceptional.

About IHOP

With a rich history dating back to 1958, IHOP is a go-to destination for breakfast lovers. Our extensive menu caters to all tastes, ages, and dietary preferences. We believe in promoting from within and training staff to help them reach their full potential.



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