Cloud Operations Engineer

2 weeks ago


Sparta, Michigan, United States ByteDance Full time
Responsibilities
Nuverse, a division of ByteDance focused on gaming, is integral to the entire lifecycle of game development.

Our Game Technology team is tasked with the design, testing, operation, Site Reliability Engineering (SRE), and quality assurance of both user and operating systems, providing robust support for game development and publishing.


Job Overview:


Accountable for architecting and executing the deployment framework for the international gaming operations, ensuring the consistent performance of online services.


Regularly oversee game server maintenance, including server activations and deactivations, adjustments to the online environment, data preservation, and monitoring along with alert management.


Diagnose and resolve issues pertaining to critical service operations, aiding in the evaluation and enhancement of service performance limitations, while ensuring prompt response and resolution of incidents in the online setting.


Collaborate with domestic teams to enhance the design and functionality of operational and maintenance tools for games, such as deployment modifications, monitoring systems, alerts, logs, traceability, and network optimization.


Consistently uphold essential SLA metrics for the game, ensuring operational and maintenance support is efficient, cost-effective, high-quality, and secure.

Qualifications

Minimum Qualifications:
A Bachelor’s degree or higher in Computer Science, Information Systems, or a related discipline.

Proficient in Kubernetes (K8S) or alternative container orchestration platforms.


Experienced with AWS and GCP, possessing practical involvement in projects, and familiar with cloud-based load balancing, database services, network configurations, and storage management.

Knowledgeable in CI/CD and IaC technology stacks, with hands-on experience in setup, deployment, resource management, and version control.


Able to formulate actionable strategies based on complex scenarios in response to business needs, effectively coordinating and communicating with diverse stakeholders to ensure successful implementation.


Exhibits strong ownership of assigned responsibilities, coupled with a proactive approach to exploring new technologies and the capability to learn and execute swiftly.


Preferred Qualifications:
A minimum of 3 years of experience in operations or development within the internet sector.

Experience in the gaming industry or managing platform-oriented internet products is advantageous.

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