Firearm Support Specialist

4 days ago


Fairfield, Ohio, United States Faxon Firearms Full time

Faxon Firearms Overview:

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We are a leader in firearm innovation and quality, seeking a dedicated Customer Service Associate to join our Sales & Marketing team. This role is pivotal in supporting our commitment to outstanding customer service and maintaining high standards of The Fellowship of Firearms.

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Job Description:

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The ideal candidate will have a solid background in customer service, a deep familiarity with firearms, and a strong alignment with our values of Quality, Innovation, and Service. This role involves providing comprehensive customer support, processing RMAs, and assisting with sales and marketing tasks.

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Required Skills and Qualifications:

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  • Proficient in Microsoft Office suite">
  • Prior experience in customer-facing roles, preferably in firearms industry">

Benefits:

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This position offers a competitive salary of $55,000 - $65,000 per year, depending on experience, as well as opportunities for professional growth and travel. The company provides a dynamic work environment committed to innovation and quality in the firearms industry.

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Physical Effort:

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The Customer Service Associate role requires occasional lifting of merchandise or promotional materials up to 30 lbs, as well as standing and walking during events. A general level of physical fitness is beneficial for successfully handling these aspects of the job.

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