Support Specialist
5 days ago
Workstream Inc is seeking a highly skilled Support Specialist - Customer Care to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers and ensuring their satisfaction with our products and services.
**Key Responsibilities:**
- Respond to customer inquiries in a timely and professional manner.
- Provide detailed quotes and order entries into Company's ERP system.
- Collaborate with the Engineering team to develop digital drawings and layouts for custom units.
- Utilize knowledge of Maverick standard materials and manufacturing processes to provide accurate solutions.
- Monitor and prioritize tasks to ensure efficient service delivery.
- Participate in customer service meetings and contribute to process improvements.
What We Offer:
- A competitive salary of $65,000 - $85,000 per annum, based on experience and location.
- Ongoing training and development opportunities to enhance your skills.
- A dynamic and supportive work environment that encourages growth and collaboration.
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