Support Specialist

5 days ago


Fairfield, Ohio, United States Workstream Inc Full time
About the Role
Workstream Inc is seeking a highly skilled Support Specialist - Customer Care to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers and ensuring their satisfaction with our products and services.

**Key Responsibilities:**
  • Respond to customer inquiries in a timely and professional manner.
  • Provide detailed quotes and order entries into Company's ERP system.
  • Collaborate with the Engineering team to develop digital drawings and layouts for custom units.
  • Utilize knowledge of Maverick standard materials and manufacturing processes to provide accurate solutions.
  • Monitor and prioritize tasks to ensure efficient service delivery.
  • Participate in customer service meetings and contribute to process improvements.

What We Offer:
  • A competitive salary of $65,000 - $85,000 per annum, based on experience and location.
  • Ongoing training and development opportunities to enhance your skills.
  • A dynamic and supportive work environment that encourages growth and collaboration.


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