Healthcare Unit Coordinator
2 weeks ago
Position Title: Unit Clerk
Department: Medical / Nursing
Reports to: Director of Nursing
Supervises: N/A
Qualifications:
Must possess a high school diploma or equivalent. A minimum of one year of experience in a role involving direct patient interaction within the alcohol and drug treatment sector is required. Effective communication skills with patients are essential. A foundational understanding of recovery principles is necessary. Typing proficiency of at least 35 words per minute is expected, with prior experience in medical records being advantageous.
- Visual acuity of 20/40 or better with correction in each eye and acceptable hearing capabilities (hearing aids permitted).
- Legible handwriting is required.
- Ability to remain seated for 4 to 6 hours during an 8-hour shift.
- Capability to bend and stoop from an upright position to the knees.
- If in recovery, a minimum of two years of continuous verifiable abstinence is required.
Key Responsibilities:
- Process orders from patient charts.
- Handle incoming phone calls.
- Perform unit tasks as directed by the Nurse Manager or Charge Nurse.
- Manage patient interactions.
- Engage in special projects as assigned.
Compliance:
Must adhere to the regulations outlined in 42 CFR Part 2 regarding the confidentiality of drug and alcohol abuse patient records, as well as 45 CFR concerning the Health Insurance Portability and Accountability Act. This role entails unrestricted access to patient-identifying information and health records.
Essential Duties:
- Ability to accurately take orders.
- Answer phone calls in alignment with organizational policies and philosophies.
- Develop and maintain an inventory of supplies and equipment.
- Ensure the availability of unit supplies related to medications.
- Organize and maintain files.
- Prepare admission packets and charts for new patients.
- Assist in the preparation of medical records following patient discharge.
- Provide typing support for nursing documentation as needed.
- Facilitate orientation for new staff members.
- Execute directives within the treatment area.
- Assist in the orientation of new patients.
- Engage therapeutically with patients at the Nurses' Station, facilitating access to appropriate staff as needed.
- Maintain patient identification bracelets, photo ID systems, and label databases.
- Perform additional duties as assigned.
- Collaborate effectively with colleagues, management, clients, and prospective clients.
- Maintain a constant state of alertness to ensure job safety.
- Demonstrate regular attendance.
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