Facilities Operations Supervisor

2 weeks ago

Portland, Oregon, United States Avenue5 Residential, LLC Full time

Job Title:
Maintenance Supervisor

Compensation:
$30 per hour plus bonuses and a 50% housing discount

Work Schedule:
Monday to Friday with on-call responsibilities

About Avenue5 Residential:
At Avenue5 Residential, we believe in unlocking your potential. Your insights, growth, and experiences matter to us.

Our focus is on people, ensuring that you can provide exceptional service to our residents, properties, and clients.

We are committed to your overall well-being, offering a comprehensive benefits package that supports both your mental and physical health.

Wellness Benefits:
- Medical, dental, vision, and mental health coverage options.
- Competitive salary with basic life insurance and matching 401K contributions.
- Generous time-off policy including 10 paid holidays, a community service day, and your birthday.

Additional Perks:
- Mentorship and professional development opportunities.
- Discounts and tuition reimbursement.
- A robust recognition program.

Role Overview:
We are seeking a skilled maintenance supervisor to oversee the daily maintenance operations and physical condition of the assigned property. This role ensures compliance with Avenue5 policies and standards, as well as adherence to all local, state, and federal regulations.

The maintenance supervisor will:

- Ensure compliance with the company’s risk management program.
- Manage financial responsibilities related to the property budget.
- Collaborate with the maintenance team to fulfill daily maintenance tasks, including service requests and unit preparation standards.

- Monitor and track service request progress while identifying recurring maintenance issues.
- Address maintenance-related concerns promptly and professionally, in accordance with Avenue5 policies.

- Conduct various maintenance tasks, including repairs in electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance as per state guidelines.

- Perform general carpentry tasks such as wallboard repair, countertop replacement, finish carpentry, window repair, door repair, and ceramic tile work.

- Engage in proactive preventative maintenance activities, including siding, painting, lighting, and more.

- Ensure the accuracy of work order systems by verifying timely completion to company standards and resident satisfaction.

- Conduct daily inspections of property grounds, buildings, and common areas to uphold safety and cleanliness standards.

- Oversee property emergencies, including inclement weather and other urgent situations.

- Maintain effective communication with the maintenance supervisor and property manager regarding all maintenance issues.

- Promote safety and risk management in line with local, federal, state, and company regulations.

- Monitor response times for emergency maintenance assignments and participate in on-call rotations as necessary.

- Foster positive relationships with residents and ensure high standards of cleanliness and curb appeal.

- Conduct pre-move in and post-move out inspections and ensure timely completion of unit turns.

- Mentor the maintenance team and uphold a professional demeanor at all times.

- Administer the company’s risk management program and complete special projects as assigned.

- Collaborate with the property manager to ensure compliance with company, ownership, state, and federal policies.

- Participate in weekly property walks with leadership to address operational challenges.

- Ensure maintenance costs align with the property budget and provide input for future budget considerations.


Qualifications:
- High school diploma or equivalent required.
- Minimum of three years of experience in property management.
- At least one year of supervisory experience in maintenance.
- General maintenance and carpentry skills required.
- Experience with midrise properties preferred.
- Familiarity with properties undergoing renovations is a plus.

Skills:
- Ability to manage unit turn schedules effectively.
- Strong self-management and task prioritization skills.
- Proficient in reading, writing, and understanding English.
- Familiarity with general office equipment.
- Excellent customer service and interpersonal skills.
- Strong organizational and time-management abilities.
- Capability to multitask and perform basic mathematical functions.
- Ability to handle challenging situations with professionalism.
- Commitment to confidentiality and maintaining a professional appearance.
- Valid driver's license and clean driving record required.
- Compliance with all safety regulations is mandatory.

Core Values:
- Prioritize people and partnerships.
- Empower associates.
- Focus on solutions.
- Champion innovative ideas for success.
- Deliver results that speak for themselves.

Avenue5 Residential Culture:
- Recognized as a top workplace in the multifamily sector.
- Certified as a Great Place to Work since 2017.
- Acknowledged as one of the Best Workplaces in Real Estate.
- Ranked among the fastest-growing private companies in Washington.
- Listed in the National Multifamily Housing Council's Top 50 Managers.
We are a rapidly growing property management company with new opportunities arising regularly. Explore our open positions to find your next career move.

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