Business Strategy Lead
3 days ago
We are seeking a talented Business Advisor Lead to join our Deposits' Overdraft and Fee Income Team at USAA.
This role will play a critical role in offering industry-leading member-centric overdraft solutions to millions of USAA members. You will be accountable for driving operational excellence of standard overdraft, overdraft protection, and posting order in close collaboration with product, operations, and technology teams.
Key Responsibilities- Identify compliance and/or profit growth opportunities and provide guidance on procedure and process improvements to influence business optimization.
- Provide gap analysis, recommendations, and strategic direction to enhance business programs, projects, agile projects, and/or processes in a client consulting capacity.
- Leverage best practices gained from expert industry knowledge to identify opportunities for business efficiencies and provide expert guidance on strategy, planning, and problem-solving to help the business succeed in the marketplace.
- Identify strategic partners and stakeholders to successfully communicate programs' strategic impact.
- Responsible for monitoring risks within the internal control environment and advising on and recommending risk mitigation actions by collaborating with Compliance, Legal, Operational Risk Management, and Business Experience Owners.
- May lead efforts to conduct root cause diagnostics of key processes, controls, regulatory requirements to identify and document these issues.
- Monitor, develop, and communicate audit testing, control testing, and examination requests.
- Lead the development, management of consistent execution of operational reporting and provide trend analyses and solutions.
- Serve as a coach and mentor and on-the-job trainer for other team members.
- Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
- Bachelor's degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 8+ years of project management, process consulting, or business optimization planning within the financial services industry.
- Advanced knowledge of relevant industry technology applications, such as Salesforce, SharePoint, Portal, CRM, CBS, Fiserv, KDIM, Fidelity, Metric Stream, or other industry-related applications.
- Extensive experience developing solutions and recommendations that will increase efficiency and improve business processes, projects, and programs, to include managing performance and profitability.
- Knowledgeable in the applications of Agile process and procedures.
- Knowledge and application of risk management frameworks and regulatory requirements for applicable LOB.
- Experience in developing communications and delivering key information effectively to stakeholders and all levels of management to influence decisions centered around business optimization.
- Sound understanding of various applications and processes encompassing business development, business intelligence, analytics, data integration, and business process automation.
- Expert level of experience in negotiating, prioritizing, consulting, and influencing to all levels of management to achieve influence business decisions and achieve desired business results.
- Experience working with core deposit systems (preferably IMPAC)
- Relevant deposit operations, funds availability, and transaction processing experience (including posting order)
- Experience designing and enhancing standard overdraft and overdraft protection systems, settings, and processes
- Demonstrated experience building process, risk, and control inventories
- Strong problem-solving experience, with the ability to identify primary solutions and alternatives
- Experience writing and maintaining business policies and procedures
- Demonstrated ability to influence partners to achieve business results and proactively lead indirect teams against challenging initiatives
- US military experience through military service or a military spouse/domestic partner
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What We OfferUSAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $109,130 - $208,580.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
At USAA, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assist employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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