Patient Dining Supervisor

6 days ago


Chicago, Illinois, United States Compass Group USA Full time
Job Summary

Compass Group USA is seeking a Patient Dining Supervisor to join our team. As a Patient Dining Supervisor, you will be responsible for coordinating patient meal service and special requests and needs for the Patient Dining Program.

Key Responsibilities:
  • Oversee systems and processes to ensure the strategic and operational objectives of the Patient Dining Program service are accomplished.
  • Supervise Patient Dining Associates and ensure they provide services that include helping patients make menu selections, assemble, and deliver/pick-up their meal trays.
  • Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional dietary needs.
  • Is responsive to patients' needs at all times. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
  • Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
  • Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and comply with regulatory agency standards, including federal, state and JCAHO.
  • Follow Hazard Analysis Critical Control Point (HACCP) guidelines, a prevention based food safety system for meal assembly and comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
  • Conduct daily associate team meetings following Morrison's branded GR8 Start Meeting guidelines and template.
  • Performs other duties as assigned.
Requirements:
  • Ability to communicate and read documents such as safety rules, procedure manuals, and operation and maintenance instructions.
  • Aptitude for effectively operating hospital's admission, discharge and transfer (ADT) system, and other computer-based systems, which manage patient care records.
  • The associate must occasionally lift and/or move up to 100 pounds, as well as maneuver and push food delivery carts.


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