Inbound Sales Agent

3 weeks ago


Jersey City, New Jersey, United States Angela Scribe Full time
Job Description
We are looking for an experienced Call Center Support Specialist to join our team at Angela Scribe. As a key member of our customer support department, you will be responsible for handling inbound calls, resolving customer inquiries, and providing exceptional service to drive customer satisfaction. Your responsibilities will include managing inbound calls, maintaining product knowledge, meeting performance targets, and collaborating with other departments to address customer issues.

Required Skills and Qualifications
The ideal candidate should possess excellent verbal communication skills, strong problem-solving abilities, and attention to detail. They should also be able to work well under pressure and handle difficult or upset customers. A high school diploma or equivalent is required, with some college coursework preferred.
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